Manager - Area Manager - Cleveland, OH, United States - CoolSys

Description

Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting.

CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets.
We understand that hiring great people is the foundation of everything we do. Medical, Dental, Vision and Prescription coverage
Paid vacation and holidays
Life insurance, AD&D and long-term disability
Tuition reimbursement
Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more
Legal Plan, and ID Theft Protection
The HVAC Branch Manager leads the administrative team in supporting our HVAC and refrigeration technicians in the field.

Presenting themselves as a senior company representative, the Branch Manager often communicates directly with customers, vendors, and suppliers to ensure accurate communication of job or project status and requirements.

Interviews, screens, and evaluates administrative personnel to meet workload demands.
Schedules, for HVAC technicians to meet service demands and customer expectations.

Reviews technicians' work, techniques, and safety requirements to ensure quality meets established standards, and makes recommendations to improve quality and productivity.

Compliance with all applicable health and safety regulations, policies, and established work practices. Ensures appropriate employee safety training and compliance is completed.
Responsible for staff performance appraisals, and reviews and for setting improvement goals per company requirements.

Communicates regularly with dispatch to ensure that personnel are being scheduled properly by skill level, efficiency, and training requirements.

Communicates daily with dispatch reporting on project information, estimated time to complete jobs, labor hours, and parts or material used.

Reviews work orders, invoices, and time reports for accuracy and maintains minimal accounts receivables.

Monitors assigned service vehicles to ensure they are being maintained, and operated according to company policy, and that an adequate inventory of parts and materials are maintained.

5+ years of successful and recent HVAC and Refrigeration service experience.
2+ years of HVAC/R Service Management experience helpful.
Two years of technical training or a bachelor's / master's degree is preferred.
Solid working knowledge of Word, Excel, and Outlook and the ability to learn new systems.
Problem-solving and conflict-management skills.
Ability to generate ideas and create processes to grow the service department.
Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to work well with management, executive leadership, support staff, and technicians.
Ability and willingness to work a non-standard schedule: nights, weekends, and holidays, as necessary.
Today, there are 22 different companies that make up the CoolSys family of brands . Connect with us on Facebook and on Twi t ter .

All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.

Pre-employment background screening (criminal and MVR ) a nd drug testing (including for marijuana) are required for all positions.

Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.