Commercial Service Center Representative - Lansing
Only for registered members Lansing, United States
1 month ago
Job summary
Provide excellent customer service to commercial policyholders, Farm Bureau Insurance agents and their staff in a prompt and professional manner.
Responsibilities
- Complete service requests on commercial policies including certificates of insurance, endorsements, and renewal reviews.
- Maintain a high level of knowledge of Farm Bureau commercial products to be a trusted resource on coverage and risk evaluation for agency and home office staff.
- Analyze and complete commercial service activities within the authority limit.
- Identify risks requiring underwriter evaluation and approval, and assign such risks based on guidelines, procedures, and service standards.
Qualifications
- High school diploma or equivalent required.
- Associate degree preferred, with a focus on marketing, business administration, management, insurance, or finance.
- Minimum of one year insurance related experience required.
- Experience using Microsoft Word, Excel, and PowerPoint required.
Job description
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