- Ensures that each Guest receives outstanding Guest Service by providing a Guest friendly environment which includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge and all other components of Guest Service.
- Ensure that Guest Satisfaction Scores meet or exceeds goals.
- Maintains a favorable working relationship with all company associates to foster and promote a positive working environment.
- Work in a fast paced and customer service-oriented environment; perform duties under pressure and meet deadlines in a timely manner.
- Attend BEO, Staff and Food & Beverage Meetings.
- Analyze and monitor day-to-day operation reports, monthly and yearly financial statements, labor costs.
- Perform Special projects as necessary for the General Manager and/or Food and Beverage Director
- Handle planning and execution of hotel sponsored events as required.
- Taste food and beverage products from all areas, to ensure quality and consistency.
- Market ideas and promotions (strategies) in the F&B Department.
- Monitor F&B Computer POS systems; Assists in monitoring of cashier procedures.
- Work job responsibilities of associates when business dictates.
- Handle Manager on Duty Responsibilities as required.
- Effectively control the flow of customers and the interaction between the front and back-of-house throughout service
- Ensure Team Members consistently maintain brand standards and high levels of customer service
- Handle all customer inquiries in an appropriate and professional manner
- Maintain outlet scheduling and payroll.
- Organizing and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count, daily specials, promotions, and menu changes.
- Maintain communication with all departments and attend relevant meetings. Participate in marketing efforts of restaurants, assist in creating menus, survey competition and report food trends.
- Monitor product quality and guest satisfaction in restaurant. Ensure that food quality is consistent, appealing, and prepared to guest specifications. Interact with guests to obtain feedback on quality of service and food in outlet.
- Maintain profitability of outlet to support overall hotel operations. Control payroll and equipment costs (minimizing loss and misuse). Ensure par stock levels are maintained by calculating inventory, ordering, and retrieving supplies and stocking shelves. Ensure maintenance of equipment by calling for repairs and training staff on proper use.
- Support the entire Food and Beverage operation including supervising other areas if necessary, handling special projects, running promotions, handling public relations, and marketing.
- Provide clean and safe environment by assigning and assisting with cleaning.
- Adheres to all company policies and procedures.
- Follows safety and security procedures and rules.
- Knows department fire prevention and emergency procedures.
- Utilizes protective equipment.
- Reports unsafe conditions to manager.
- Reports accidents, injuries, near-misses, property damage or loss to manager.
- Provides for a safe work environment by following all safety and security procedures and rules.
- All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
- Perform any related duties as requested by manager.
- Assists other Restaurant Personnel when need.
Knowledge, Skills & Abilities
- Thorough knowledge of Food outlet operations including food and beverage, supervisory aspects, service techniques, and guest interaction.
- Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
- Hold a current Food Handler Card or in the process of being certified
- Ability to work under pressure and deal with stressful situations during busy periods.
- Knowledge of the appropriate table settings and service ware.
- Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
- Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
- Ability to remember, recite and promote the variety of menu items.
- Ability to operate beverage equipment, e.g., coffee maker.
- Minimum of 2-3 years as a Food & Beverage Supervisor and Hotel experience. Must have previous experience in a property of similar size and nature; must have Food & Beverage product and equipment knowledge.
Physical Demands
- Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
- Lifting Thirty (30) pounds maximum.
- Constant standing & walking required
- Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.
Benefits
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Room Discounts
- Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
-
Food and Beverage Manager
1 week ago
AC by Marriott Kierland/Scottsdale Scottsdale, United StatesNationally: $21.30-$25.50/hour · *Rate depends upon state/market and experience* · OTO Development is pleased to announce a wonderful opportunity for a **Food and Beverage Manager.** · **What will you be doing most days?** · - Assist the setup of meeting spaces for banquet and ca ...
-
Assistant Food and Beverage Operations Manager
3 weeks ago
Marriott International, Inc Scottsdale, United States**Job Number** · **Job Category** Food and Beverage & Culinary · **Location** The Westin Kierland Resort & Spa, 6902 East Greenway Parkway, Scottsdale, Arizona, United States VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** M ...
-
Assistant Food and Beverage Operations Manager
3 weeks ago
Marriott International, Inc Scottsdale, United States**Additional Information** Kalio Pool Restaurant and Bar · **Job Number** · **Job Category** Food and Beverage & Culinary · **Location** The Phoenician a Luxury Collection Resort Scottsdale, 6000 East Camelback Road, Scottsdale, Arizona, United States VIEW ON MAP · **Schedule** ...
-
Food and Beverage Manager
3 weeks ago
Lodging Dynamics Scottsdale, United StatesJob Function: Schedules employees under direct supervision at proper staffing levels; watches labor cost daily to ensure efficiency in scheduling Ensures restaurant adheres to all standards as outlined by brand or hotel franchise Conducts pre-shift m Beverage Manager, Manager, Be ...
-
Food & Beverage Manager
1 day ago
Embassy Tempe Tempe, United StatesJob Summary: · The Food & Beverage Manager is responsible for assuring attentive friendly courteous and efficient service in all F&B Outlets Room Service Lounge and Banquets while maintaining adherence to budgeted payroll and overhead cost. He/she is also responsible for continua ...
-
Food & Beverage Manager
11 hours ago
CIVANA Scottsdale, United StatesFood & Beverage Manager · Scottsdale Description **ABOUT CIVIANA** · CIVANAs mission is to inspire mindfully, measurably greater wellness in all who crave it. The CIVANA model is shaped by a wellness philosophy that serves everyone: happiness first, healthiness always. This is ...
-
Food and Beverage Operations Manager
11 hours ago
Marriott International Inc Scottsdale, United StatesJob Description · JOB SUMMARY · Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on ...
-
Beverage Assistant Manager
3 weeks ago
Gila River Gaming Enterprises Inc. Chandler, United States**Closing Date: April 17, 2024 at 5:00 PM** · **Salary: Depending on Experience (DOE)** · This position is with providing management to all levels of the beverage department and will assist with actively supervising, coaching, counseling, directing, training and mentoring beverag ...
-
Beverage Assistant Manager
2 weeks ago
Lone Butte Chandler, United States**Closing Date May 23, 2024 At 400 Pm**: · **Salary: Depending on Experience (DOE)** · This position is with providing management to all levels of the beverage department and will assist with actively supervising, coaching, counseling, directing, training and mentoring beverage t ...
-
Beverage Assistant Manager
3 weeks ago
Wild Horse Pass Chandler, United States**Closing Date April 17, 2024 At 500 Pm**: · **Salary: Depending on Experience (DOE)** · This position is with providing management to all levels of the beverage department and will assist with actively supervising, coaching, counseling, directing, training and mentoring beverage ...
-
Food and Beverage Manager
1 week ago
Arizona Biltmore Phoenix, United StatesAbout Us: · Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our comm ...
-
Food & Beverage Manager Oem/hm
1 week ago
Hyatt Place/Hyatt House Tempe Tempe, United States**Overview**: · The Food & Beverage Manager is responsible for overseeing the successful operation and administration of all food and beverage related departments to include: all restaurants, bar/lounges, room service outlets, and banquets (if applicable). The Food & Beverage Man ...
-
Assistant Food and Beverage Operations Manager
3 weeks ago
Marriott Hotels & Resorts Scottsdale, United StatesAssists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed. CANDIDATE PROFILE Ed Operations Manager, Operation ...
-
Assistant Food and Beverage Operations Manager
11 hours ago
Marriott International Inc Scottsdale, United StatesJob Description · JOB SUMMARY · Assists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed. · CANDIDATE PROFI ...
-
Beverage Assistant Manager
4 days ago
Gila River Gaming Enterprises Inc. Chandler, United States**Position Close Date: June 7th at 4:00PM** · **Salary: DOE** · Essential Duties and Responsibilities: · - Promotes and provides excellent guest service experiences to both internal and external guests. · - Responsible for all aspects of the effective beverage management within a ...
-
Beverage Assistant Manager
4 days ago
Wild Horse Pass Chandler, United States**Position Close Date June 7th At 400 Pm**: · **Salary: DOE** · **Essential Duties And Responsibilities**: · - Promotes and provides excellent guest service experiences to both internal and external guests. · - Responsible for all aspects of the effective beverage management with ...
-
Department Manager Beverages
1 week ago
Eclipse Enterprises Sierra Ridge, United StatesLocation: 07629 Hermsdorf, EisenbergerStr. 87 | Contract type: Full-time, 38 hours per week, permanent | Job ID: 841759 · What you will do with us: · Do you want to take on responsibility as a leader and contribute to a culture of respectful leadership? Together with your team, d ...
-
Food & Beverage Outlets Manager
4 days ago
ADERO Scottsdale Resort, Autograph Collection Scottsdale, United States Full timeJob Summary · The Food & Beverage Manager is responsible for assuring attentive friendly courteous and efficient service in all F&B Outlets Room Service Lounge and Banquets Responsibilities · Qualifications · At least 5 years of progressive experience in a hotel or a related fiel ...
-
food and beverage outlet manager
1 week ago
Dimension Hospitality Scottsdale, United StatesJob Type · Full-time · Description · Reports To: General Manager · Supervises: F & B Outlet Supervisor, F & B Outlet Associates · Job Purpose: To manage the restaurant's operation, maintaining established cost and quality standards so as to ensure superior service and maximiz ...
-
Food & Beverage Manager - $1,000 Sign On
3 weeks ago
CSM Corporation Scottsdale, United States** Food & Beverage Manager - $1,000 Sign On Bonus** · **Job Category****:** Food & Beverage **Requisition Number****:** FOODB004067 Showing 1 location **Job Details** · **Description** · This position is responsible for ensuring overall effective operations of the food and bev ...
Food & Beverage Manager - Scottsdale, United States - The Scottsdale Resort at McCormick Ranch
Description
Job Summary
The purpose of the Restaurant Manager is to oversee, control and administer all Food & Beverage outlets maintaining and exceeding property Brand Standards in each outlet.
Essential Job Functions
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Source: Hospitality Online