- Provide oversight of quality assurance, quality management, and performance and quality control systems to ensure compliance across the enterprise.
- Perform quality management audits and reviews to ensure process adherence (e.g., techniques and procedures (TTPs) and that all Service Level Objectives (SLOs) are understood and reported properly.
- Develop and oversee an effective quality management system to continuously identify opportunities for improvement while maintaining adherence to contract SLOs.
- Establish standards governing stakeholder interactions and implement monitoring programs.
- Manage internal and external client expectations related to quality management and effectively communicate quality standards across the program.
- Perform analysis and monitoring of all performance metrics to ensure compliance with internal, external, contract performance, and quality standards.
- Schedule and coordinate all the quality and performance monitoring activities of the staff across the program; prepare QA reports.
- Aggregate and analyze quality data and suggest methods for improving quality, design and business processes.
- Manage all deliverables and communication between the Contractor and Government staff. This individual is responsible to the Program Manager to resolve any issues of deficiency in meeting contractual obligations.
- Manage report automation, distribution, and quality of all reports.
- Experience as a Quality Manager in an enterprise IT environment.
- A solid enterprise IT and program management background and experience
- Proven ability to communicate with Government/military personnel at all levels.
- Experience in DoD IT enterprise; understanding of DoD IT directives and guidelines.
- Must be US Citizen
- TS/SCI
- Strong written and oral communication skills to write technical analysis reports and security plans.
- Responsiveness to all levels of military and diverse customer base
- Implementing optimizing, standardizing, and streamlining policies, processes, and standard operating procedures
- Knowledge and experience implementing a variety of quality management systems/capabilities from established frameworks.
- Current or previous experience with DoD related contracts
- Experience with enterprise IT service desk support and best practices.
- Certifications and/or training with quality management systems
- Experience with CMMI and ISO 9001; supporting SOP development.
- Experience with NORAD/NORTHCOM
- Bachelor's degree or equivalent
- Certification CompTIA A+, Network+ (or equivalent)
- 3-5 yrs. of IT experience
- Colorado Springs, CO
- Full-flex work week to own your priorities at work and at home.
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career.
- Professional growth opportunities including paid education and certifications.
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays.
Quality Manager - Colorado Springs, United States - NES Associates
Description
Type of Requisition:
Pipeline
Clearance Level Must Currently Possess:
Top Secret/SCI
Clearance Level Must Be Able to Obtain:
Top Secret/SCI
Suitability:
Public Trust/Other Required:
Job Family:
Quality Assurance
Job Qualifications:
Skills:
ISO 9001, Organizing Meetings, Quality Management, Quality Standards, Standard Operating Procedure (SOP)
Certifications:
Experience:
5 + years of related experience
US Citizenship Required:
Yes
Job Description:
Quality Analysis Manager
Quality Manager:
Seize your opportunity to make a personal impact as a Quality Manager for Enterprise IT Solution Colorado Springs, CO.
GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. While you help us advance the mission, we'll help advance your career.General Dynamics Information Technology, a world leader in Defense IT Systems Integration and Services is seeking a Quality Manager responsible for ensuring that all products and services developed, managed, or enhanced under this PWS meet or exceed Government quality standards.
This individual must possess strong leadership, communication, planning skills, and have a broad IT background in systems, servers, networks, and hardware experience gained in managing and delivering critical IT services.
Responsibilities:
Experience:
Security Clearance Level:
Required Skills and Abilities:
Skills:
Experience:
Location:
GDIT IS YOUR PLACE:
Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
10-25%
Telecommuting Options:
Hybrid
Work
Location:
USA CO Colorado Springs
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT.A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S.
government, defense and intelligence community.Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation.
We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development.Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day.
We create opportunities for our people to lead and learn simultaneously.From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.
GDIT is an Equal Opportunity/Affirmative Action employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
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