door person - Las Vegas, NV , USA, United States - MGM Resorts

    MGM Resorts
    MGM Resorts Las Vegas, NV , USA, United States

    1 month ago

    Default job background
    Part time
    Description
    Become one of the stars behind The SHOW and become part of the world's most powerful entertainment brands.

    Our Company has one exciting mission:
    To entertain the human race.


    PRIMARY PURPOSE:
    As a Door Person, you will set the stage for guest experience with your welcoming smile and service.

    By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.


    PRINCIPAL DUTIES AND RESPONSIBILITIES:

    • Smile and greet, warmly interact with, and assist guests and hotel staff in a professional manner
    • Provide a high level of guest service to all guests and co-workers which are aligned by the Company and Property's service standards and brand attributes in order to provide defining moments at every opportunity
    • Serve as a property ambassador, engaging guests in queues, open and close doors, and assist with transportation requests
    • Orient guests to property
    • Complete applicable documentation, tickets, and other bell related forms
    • Make and receive phone calls requesting information and services

    MINIMUM REQUIREMENTS:

    • Work varied shifts, to include weekends and holidays

    PREFERRED:

    • Six (6) months guest service experience
    • Experience in a AAA 5 diamond, Mobil 5 star, or Forbes hotel/resort setting