Asset Protection Operations Coach - Highland Village

Job summary

Drives sales by ensuring effective merchandise presentation for example accurate and competitive pricing proper signing inventory levels cleanliness of the area assessing economic trends and community needs overseeing the stocking and rotation of merchandise setting up cleaningand organizing product displays and securing fragile highshrink merchandise Leads teams effectively by teaching training actively listening to associates touring stores providing feedback TourtoTeach communicating collaborating with all levels of associates regarding store operations utilizing technology business initiatives merchandising company direction introducing leading company change efforts providing clear expectations guidance implementbusiness solutions communicating business objectives teams effectively Models customer service standards store associates following demonstrating One Best Way OBWservice model managing supporting customer service initiatives resolving customer needs complaints issues developing implementing action plans correct deficiencies process improvement leadership quality customer experience Provides supervision development opportunities hourly associates hiring mentoring assigning duties settingclear expectations associate recognition consistently effectively awareness recruiting developing qualified associates meet staffing needs achieve company growth potential Controls unexplained loss merchandise improves profitability identifying communicating performance goals objectives Buildsaccountability policies procedures Measures adherence loss prevention policies procedures Reviews variances inventory reports Conducts operational preinventory reviews Gathers audits results monitors deficiency trends Identifies improvement opportunities Communicates works managers associates determine corrections needed inventory controls Influences implementation execution control corrections Trains managers associates operational controls processes multiple stores Detects deters investigates resolves violations company policies criminal activities investigating alleged fraud other illegalactivities Conducts investigations relating company operations policies Gathers evidence takes statements writes case reports providescourt room testimony needed Partners collaborative efforts investigative entities Monitors safety risk controls facility ensuring effective safety program place Supervises safety team members Identifies accident trends develop implement solutions prevent accidents Observes workplaces practices provides training accident prevention techniques Communicates plans minimize accidents Oversees safety reviews implements plans improve workplacesafety Manages facilitylevel training execution asset protection safety claims receiving procedures reviewing application policiesprocedures compliance guidelines cold chain hazardous materials operational controls Identifies gaps expectations versustraining Determines training needs Develops delivers training as needed Manages claims receiving operations ensuring proper policies procedures followed Ensures timely processing claims damaged defective returned liquidated items deliveries suppliers thirdparty deliveries Providesdirection claims receiving issues Maintains necessary documentation reporting Coordinates completes oversees jobrelated activities assignments Developing maintaining relationships key stakeholders supporting plans initiatives meet customer business needs identifying communicating goals objectives building accountability measuring progress achieving results addressing improvement opportunities demonstrating adaptability promotingcontinuous learning Ensures compliance company policies values standards ethics integrity implementing related action plans utilizing OpenDoor Policy providing direction guidance applying executingbusiness processes practices Respect Individual Builds highperforming teams embraces differences people cultures ideas experiences creates workplace where feel seen supported connected culture belonging creates opportunities performRespect Individual Works collaboratively builds strong trusting relationships communicates impact energy positivity motivate influenceRespect Individual Attracts retains talent empowers develops recognizes contributions accomplishments Act Integrity Maintains promotes highest standards integrity ethics compliance models Walmart values support foster culture holds oneself others accountable supports Walmarts goal becoming regenerative company making positive impact associate customers member world creating sense belonging eliminating waste participating local giving Act Integrity Acts selfless manner consistently humble selfaware honest fair transparent Serve Customers Members Delivers results putting customer first considers adapts how where when customers shop applies EDLP EDLC business models all plans Serve Customers Members Makes decisions based data insights analysis balances short longterm priorities considers fellow shareholders suppliers partners communities making Plans Strive Excellence Displays curiosity desire learn takes calculated risks demonstrates courage resilience encourages learning mistakes Strive Excellence Drives continuous improvements adopts encourages use new technologies skills supports others through change

Job description