Family Support Specialist I - Covington, United States - Kentucky Personnel Cabinet

Description

Advertisement Closes 5/12/2024 (8:00 PM EDT Family Support Specialist I Pay Grade12 Salary $39, Annually Employment Type EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | HR/WK Hiring Agency Cabinet for Health & Family Services | Dept for Community Based Services Location 130 West 43rd Street
Covington, KY 41015 USA

The agency may authorize the selected candidate to telecommute. The agency may terminate or modify thetelecommuting arrangement at any time. Description The Kentucky Department for Community Bases Services (DCBS) is a multi-faced agency that provides services andprograms to enhance the self-sufficiency for families; improves safety and permanency for children andvulnerable adults; and engages families and community partners in a collaborative decision-making process.

DBCS seeks a Family Support Specialist who is driven to succeed in helping people and the vulnerablepopulation. The Family Support Specialist will utilize the formal training provided to make eligibilitydetermination for various public assistance programs. The employee is expected to perform at the highestquality to ensure services to the vulnerable citizens. This is a demanding position that requires maturity andself-discipline.

For more information on the Department for Community Based Services, please visit our website at

Career growth is encouraged through trainings and mentoring. Benefits include health and life insurance,flexible work schedules, paid sick and vacation leave, and retirement benefits.

Responsibilities and Duties include but are not limited to:

Interviews clients for basic Public Assistance programs.

Gathers, completes and reviews required documentation needed.

Participates in formal and on the job training and observing other staff.

Track processing deadlines for timely case activity and case hearings.

Learns to identify resources and appropriate referrals.

Learns to operate computer terminals and personal computers, prepares, and maintains case records.

Enter case information into the computer.

The ideal candidate will have:

Experience working with the public.

Strong verbal and written communication skills.

Good time management and organizational skills.

The ability to work well under pressure.

A willingness to work as part of a team.

The position you are applying for has access to or use of federal tax information (FTI) or meets the statutorydefinition of front-line staff. Therefore, pursuant to IRS Publication 1075 and 900 KAR 1:009 or KRS and 900 KAR 1:050, applicants for this position in the Cabinet for Health and Family Services (CHFS) shallsubmit to a fingerprint-based criminal background check by the Department of Kentucky State Police and theFederal Bureau of Investigation.

CHFS also participates in E-Verify and will provide the federal government with your Form I-9 information toconfirm that you are authorized to work in CHFS will only use E-Verify once you have accepted a joboffer and completed the Form I-9. For more information on E-Verify, or if you believe that CHFS has violatedits E-Verify responsibilities, please contact Department of Homeland Security (DHS) at or. Minimum Requirements EDUCATION: Must complete two years (54 semester hours) from a college or university.
EXPERIENCE, TRAINING, OR SKILLS: NONE
Substitute EDUCATION for EXPERIENCE: NONE
Substitute EXPERIENCE for EDUCATION: Administrative work, clerical office work, work dealing directly with the public, or experience in reviewing, monitoring, determining eligibility for, and/or administering the Supplemental Nutrition Assistance Program, the Kentucky Transitional Assistance Program, Medical Assistance, Child Care Assistance Program, Child Support, or other public assistance programs will substitute for the required education on a year-for-year basis.
SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE Working Conditions Performs job duties in an office setting and/or visits clients in homes. Probationary Period This job has an initial and promotional probationary period of 6 months, except as provided in KRS