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Patient Account Representative - Gardena, United States - Guidehouse
Description
Job Family:
Patient Account Representative
Travel Required:
None
Clearance Required:
None
What You Will Do:
The Insurance Patient Account Representative
This position offers an attractive hybrid schedule working two days in the office and three days from home.
Questions regarding this position, you may contact Chris Rivera (Manager, Talent Acquisition) at Essential Job FunctionsHospital ClaimsAccount ReviewAppeals & DenialsMedicare/MedicaidInsurance Follow-upCustomer ServiceBillingUB-04 & CMS 1500Complete all business-related requests and correspondence from patients and insurance companies.
Responsible for working on 40-70 Accounts Per DayComplete all assigned projects in a timely manner.Assist client and patients in all requested tasks.
Communicate to Guidehouse management areas of concern or areas of improvement.
Research and respond to all patient inquiries received by telephone and mail.
Update patient demographic information and initiate account adjustments.
Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections.
What You Will Need:
High School Diploma 1+ year of relevant experience
What Would Be Nice To Have:1+ year's medical provider experience working with UB04, appeals & denials.
Hospital or EOB claims emphasisPC skills in a Windows environment are required. Knowledge and utilization of desktop applications to include Word and Excel is essential.
Ability to initiate and follow through on projects and work independently with minimal supervision required.#IndeedSponsoredThe annual salary range for this position is $37,600.00-$56, Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace
Benefits include:
Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysPosition may be eligible for a discretionary variable incentive bonusParental Leave401(k) Retirement PlanBasic Life & Supplemental LifeHealth Savings Account, Dental/Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityTuition Reimbursement, Personal Development & Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare ProgramAbout GuidehouseGuidehouse is an Equal Employment Opportunity / Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies.All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.