Member Advocate Supervisor - Reno - Affinity Development Group

    Affinity Development Group
    Description

    The Member Advocate Supervisor role involves leading and coaching Member Advocates. Key responsibilities include monitoring, mentoring, and enhancing their performance under supervision. The Supervisor must identify strengths and weaknesses, provide solutions, inspire agents to improve, and ensure quality service for all programs.

    • Coaching Member Advocates: preparing scorecards, interpreting feedback from other departments, supervising overall performance goals.
    • Accurately processing requests in a timely manner.
    • Fulfilling department assignments (voice mail) in Callbacks).

  • Only for registered members Reno

    The Member Advocate Supervisor-I is responsible for leading and coaching Member Advocates by acting as an encouraging role model.This role identifies strengths, weaknesses, · provide solutions, · inspires agents to do better by clearly communicating the department's goals and exp ...

  • Only for registered members Reno, NV

    The Member Advocate Supervisor-I is responsible for leading and coaching Member Advocates by acting as an encouraging role model. · Coach Member Advocates as needed: prepare scorecards, interpret feedback provided by other departments, and supervise overall performance goals to e ...

  • Only for registered members Reno, NV

    The Member Advocate Supervisor-I is responsible for leading and coaching Member Advocates by acting as an encouraging role model. · Cheer on Member Advocates as needed: prepare scorecards, interpret feedback provided by other departments, and supervise overall performance goals t ...

  • Only for registered members Reno Full time

    +The Member Advocate Supervisor-I is responsible for leading and coaching Member Advocates by acting as an encouraging role model. · + ...

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