Manager, Projects - Portland, United States - Oregon Health & Science University

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    Description
    Department Overview
    OHSU is proud to be designated a Magnet hospital by the American Nurses Credentialing Center. Just 9 percent of U.S. healthcare organizations hold this designation.

    We pride ourselves in not only serving our community with the highest of accolades but also pushing a multifaceted mission that strives for excellence within the OHSU Culture.

    OHSU is hiring

    We offer a variety of benefits on top of joining a thriving organization:

    Medical, dental and vision coverage at low or no cost to employees

    Covered 100% for full-time employees and 88% for dependents

    Several retirement plans to choose from – Oregon Public Service Retirement Plan and University Pension Plan, voluntary savings plans (403b, 401a and 457b)

    Up to 200 hours (equal to 25 full days) a year of paid time off

    96 hours of sick leave a year (prorated by FTE status)

    Commuter subsidies

    Tuition reimbursement

    Access to group life insurance, disability insurance and other supplemental benefits

    Annual Raises

    Employee discounts to local and major businesses

    Childcare service discounts

    Growth/Development Opportunities

    We want you, apply and work with us today


    The objective of this position is to manage clinical support services and associated operations to meet the clinical, service, and business objectives of the Support Services Departments, Hospital Transportation, Equipment Pool Services and Specialty Services & Supplies, to identify and implement financial and purchasing practices that will result in operational efficiencies and budgetary compliance.


    The position manages the Specialty Services & Supplies Department, in the procurement of specialty supplies and minor equipment budgeted at over $2 million annually.

    The position manages the Patient Care Services Division discretionary capital budget of $1.5 million, a strategic capital budget of $5 million to $10 million, and a clinical equipment capital replacement budget typically exceeding $20 million annually.

    The position is responsible for managing purchases in order to maximize value and purchasing power and interfacing with the clinical provider community to ensure patient care needs are met.

    The position is responsible for managing equipment planning, purchases, and logistics for construction projects within Patient Care Services such as development of new inpatient nursing units, clinical spaces, and surgery locations with multiple equipment budgets exceeding $50 million.


    This position manages the Hospital Transportation Department, which has 24/7 responsibility for the transportation of patients and materials, Lift Team, and mail delivery within the OHSU Healthcare.

    The Transportation Manager is responsible for developing and implementing safety, quality and service programs to facilitate 1) the safety of staff and patients during the mobilization of patients, 2) outstanding patient and visitor experiences, and 3) smooth and efficient patient flow and throughput.


    This position manages the Equipment Pool and the work of technicians who manage, distribute, clean, and maintain 3,200+ individual pieces clinical equipment utilized in the patient care departments at OHSU.

    This position is responsible for 24/7 operations of the department

    Function/Duties of Position
    Specialty Services & Supplies

    Leadership

    Directs the work of all Specialty Services & Supplies staff. Responsible for hiring, orientation, performance assessment, and disciplinary actions.

    Actively seeks to resolve staff issues.

    Evaluates staff performance; completes annual performance appraisals and maintains efficient office operations and timely accomplishment of tasks


    Demonstrates leadership practices, which influence others so that the mission, vision, goals and objectives of Specialty Services & Supplies and Hospital are achieved.


    Actively participates in ongoing or ad hoc committees or task forces to identify and resolve supply constraints and project or construction barriers.

    Directs educational support for Specialty Services & Supplies staff and new employee orientation.

    Ensures the staffing needs of the department are met by projecting needs, interviewing and hiring employees to fill vacant positions and resolving staffing issues to ensure the department's workload is handled effectively.

    Supports Specialty Services & Supplies staff in meeting their highest level of personal growth, satisfaction and professionalism.

    Service & Quality


    Directs the provision of personalized, coordinated quality services, which are responsive to changing health care trends so that customer demands are met.


    Formulates unit goals and objectives, which are reflective of the philosophy of Specialty Services & Supplies Department; interprets goals and identifies measurable objectives and monitors progress toward achievement of specified goals in keeping with operational standards.

    Facilitates, coordinates and participates in continuous quality/performance/ improvement. Establishes performance metrics and target; measures outcomes against targets; reports outcomes regularly to staff and OHSU community.

    Compliance/Communication

    Facilitates department meetings and department communications.


    Facilitates communication between Nursing Units and/or Ancillary Departments, Design & Construction staff, Contractors and Architects with Specialty Services & Supplies.


    Ensures the competency of Specialty Services & Supplies staff and their understanding of policies and regulations pertaining to new projects and construction guidelines and Patient Care Services.

    Maintains the integrity of management and clinical information so that data is available for quality analysis performance improvement.


    Communicates plans and decisions to Specialty Services & Supplies staff and provides for communication linkages between staff and administration ensuring the flow of accurate and timely information.

    Monitors compliance of staff with educational objectives.

    Practice


    Directs the development of key competencies (technical skills, critical thinking, human relationship skills) for each type of staff position so that role performance is continually maintained/improved at the highest level.

    Directs and supervises staff and ensures a safe, therapeutic environment.

    Maintains personal and professional growth and the professional development of staff by participating in educational programs and professional organizations.

    Determines necessary resources, contacts and required procedural administrative actions and ensures product standardization protocol is maintained within hospital and clinics

    Financial Management

    Monitors expenditures to ensure compliance within fiscal constraints and explains any variances.


    Reviews and evaluates the allocation of resources to ensure cost effective, efficient, productive, competitive operations while maintaining the delivery of quality care to patients.

    Manages the requisitioning and receipt of highly technical and sophisticated medical equipment, medical and non-medical supplies using GPO contracts.

    Authorizes all Oracle requisitions for Patient Care Services with fiscal authority limit of $25,000 for goods, services, and capital equipment

    Designs objectives, allocates resources, assigns tasks, tracks and reports progress and budgets

    Serves on Value Analysis Committee and facilitates evaluations and training of highly technical and sophisticated equipment and supplies

    Determines necessary resources, contacts and required procedural administrative actions and ensures product standardization protocol is maintained within hospital and clinic

    Hospital Transportation

    Leadership

    Directs the work of all Hospital Transportation staff. Responsible for hiring, orientation, performance assessment, and disciplinary actions.

    Actively seeks to resolve staff issues.


    Demonstrates leadership practices, which influence others so that the mission, vision, goals and objectives of Hospital Transportation and Hospital are achieved.

    Actively participates in ongoing or ad hoc committees or task forces to identify and resolve patient care issues.

    Directs educational support for Hospital Transportation staff and new employee orientation.

    Prepares staffing plan, reviews and approves work schedules to ensure adequate staff coverage 24/7.

    Ensures the staffing needs of the department are met by projecting needs, interviewing and hiring employees to fill vacant positions and resolving staffing issues to ensure the department's workload is handled effectively.

    Supports Hospital Transportation staff in meeting their highest level of personal growth, satisfaction and professionalism.

    Service & Quality


    Directs the provision of personalized, coordinated quality services, which are responsive to changing health care trends so that customer demands are met.


    Formulates unit goals and objectives, which are reflective of the philosophy of Hospital Transportation Services; interprets goals and identifies measurable objectives and monitors progress toward achievement of specified goals in keeping with operational standards.

    Facilitates, coordinates and participates in continuous quality/performance/ improvement. Establishes performance metrics and target; measures outcomes against targets; reports outcomes regularly to staff and OHSU community.

    Compliance/Communication

    Facilitates department meetings and department communications.

    Facilitates communication between Nursing Units and/or Ancillary Departments with Hospital Transportation


    Ensures the competency of Hospital Transportation staff and their understanding of policies and regulations pertaining to Hospital Transportation and Patient Care Services.

    Maintains the integrity of management and clinical information so that data is available for quality analysis performance improvement.


    Communicates plans and decisions to Hospital Transportation staff and provides for communication linkages between staff and administration ensuring the flow of accurate and timely information.

    Monitors compliance of staff with educational objectives.

    Practice


    Directs the development of key competencies (technical skills, critical thinking, human relationship skills) for each type of staff position so that role performance is continually maintained/improved at the highest level.

    Directs and supervises staff and ensures a safe, therapeutic environment.

    Maintains personal and professional growth and the professional development of staff by participating in educational programs and professional organizations.

    Partners with medical and nursing staff and other disciplines in the establishment of patient care goals.

    Financial Management

    Monitors expenditures to ensure compliance within fiscal constraints and explains any variances.


    Reviews and evaluates the allocation of resources to ensure cost effective, efficient, productive, competitive operations while maintaining the delivery of quality care to patients.

    Equipment Pool

    Coordinates and supervises Equipment Pool Technicians; develops work standards; establishes and implements equipment cleaning and distribution procedures.


    Establishes and monitors work flow; determines work assignments, and assigns staff accordingly; schedules equipment activities according to urgency of need; schedules equipment stocking, deployment and cleaning activities without interruption to patient service.

    Provides technical council to staff on handling and cleaning of equipment.


    Consults with clinical staff regarding equipment/material problems to obtain sufficient information to expedite the problem in order to minimize downtime.

    Monitors timeliness of equipment cleaning/deployment to ensure efficient staff responsiveness.

    Reviews potential safety hazards regularly and documents actions taken to eliminate them

    Performs regular checking of stocking for accuracy and efficiency of procedures

    Reports statistical data collected and action taken regarding quality of operation and performance to Director.

    Performs individual performance evaluations to ensure the overall satisfactory performance of the department.

    Established clear and concise work procedures and explanations, assessing performance levels by monitoring results and providing positive

    Monitors status of nursing units yearly itemized budgets, as pertains to medical and non-medical equipment and supplies

    Notifies Department Directors of budget progress and proceeds with necessary adjustments as needed


    Identifies potential reimbursement possibilities and billing discrepancies within the nursing division charge master; reviews existing methods and procedures; initiates steps and modifies as necessary to comply with Patient Business Services policies and procedures.

    Supports the System

    Participates as a leader, facilitator, and/or member of management meetings/committees, Department Director forums, and other organization-wide meetings

    Creates a positive climate for organizational change initiatives


    Acts as an internal and external role model in supporting, promoting, and adhering to OHSU's mission, vision, philosophy, and Code of Conduct.

    Communicates in a respectful non-blaming manner to assure intra- and inter-departmental cooperation and problem solving.

    Adheres to and assures compliance, within scope of responsibility, with OHSU Code of Conduct, OHSU policies, rules and regulations

    Performs staff member requirements as outlined in the Compliance Section of the Core Competencies.

    Required Qualifications

    Bachelor's degree in Business, Health Administration or related field OR High school diploma/GED plus 5 years of work experience.

    Two years' work experience in the healthcare field; three years management experience.

    Proficient in prioritizing and coordinating multiple tasks Knowledge of best practice skills Previous employee management experience

    Knowledge of general and specialized hospital equipment

    Database (Oracle), spreadsheet and word processing proficiency

    Proficiency in general math; ability to organize and assemble statistical information

    Must be able to effectively utilize oral and written communication skills Ability to work and to develop systems independently


    An understanding as to the network of clinical and administrative contacts is essential in order to function efficiently in this capacity.

    Compliance with Code of Conduct, Respect in the workplace and Applicable policies, procedures and agreements related to position, department or OHSU as a whole

    Must be able to perform the essential functions of the position with or without accommodation

    Preferred Qualifications

    Master's degree in Business or Health Administration preferred

    Previous experience in management or leadership position with responsibility for managing staff, including performance management.

    Proficiency in contract purchasing and negotiations practices

    Proficiency in budgeting and standardization practices Experience in planning, coordinating and monitoring of large-scale projects Knowledge in patient billing and inventory control

    Basic understanding of OHSU University Hospital and Clinics' policies and procedures and guidelines preferred

    Additional Details

    Salary Range:
    $99, $168,854.40 per year (Commensurate with qualifications, experience and internal equity)

    Requires prioritization of multiple projects, activities, and assignments Frequent interruptions in an environment of frequent change and fluctuations May be exposed to excessive auditory and visual stimulation

    May be required to attend out-of-town conferences according to hospital travel and reimbursement policies May be exposed to body fluids, tissue, possible radiation exposure and infectious processes

    Subject to computer work for several hours, as needed

    Able to utilize all patient care equipment and office equipment within work area.

    Standing:
    on concrete, vinyl, or carpeting up to 4 hours per day and intermittently

    Sitting:
    chair/stool continuous up to 8 hours per day and intermittently

    Changing position:
    intermittently, as needed

    Walking:
    intermittently up to 4 hours per day on concrete, vinyl, and carpeting

    Carrying:
    up to 50 pounds (supplies, equipment, etc) for intermittent periods and distances

    Pushing/Pulling:
    up to 100 pounds, intermittent, throughout day Bending: from the waist and knees, frequently throughout day

    Reaching/handling:
    fine manipulation, repetitive, gross motor requiring full ROM in upper extremities, including overhead reaching.

    Twisting:
    All ROM required, intermittent periods, throughout day Climbing: staircase, intermittently throughout the day

    Crawling:
    infrequent but possible on vinyl, carpet surface.

    All are welcome Oregon Health & Science University values a diverse and culturally competent workforce.

    We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status.

    Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at or
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