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Client Service Administrator - Indianapolis, United States - WealthPoint Advisors
2 weeks ago
Description
WealthPoint Advisors is a financial services firm that specializes in providing personalized investment and wealth management solutions to clients.We are looking for a Client Service Administrator to join our team, who will be responsible for providing outstanding customer service to our clients and supporting our team of advisors.
Responsibilities Provide exceptional customer service to clients over the phone, email, and in person Manage and maintain client records, ensuring accuracy and completeness Coordinate client meetings, including scheduling, preparing materials, and serving as the liaison between clients and advisors Assist with account openings, transfers, transactions, and other administrative tasks Help create and distribute client-facing communications, including newsletters and marketing materials Continually develop knowledge of industry trends and news to better inform clients and advisors Plan and execute special projects as needed, including client events Obtain/maintain notary designation Requirements Bachelor's degree in finance, business administration, or related field At least 1-3 years of experience in financial services or a related field Strong customer service skills, with excellent communication and interpersonal abilities Attention to detail and strong organizational skills Ability to maintain confidentiality and handle sensitive information appropriately Proficient in Microsoft Office suite, CRM software and/or portfolio management software Ability to work well both independently and as part of a team Excellent time management skills, ability to meet time deadlines and balance multiple responsibilities Strong written and verbal communication skills.
Self-starter, takes initiative, proactive, and resourceful Able and willing to learn new software with nominal help Team player, collaborative, able to work closely with others Desire/ability to work successfully in a small company environment; reliable and dependable BenefitsPay/benefits are competitive based on industry standards, experience, and capabilities.
Benefits may include:
401(k) with company matching program, paid vacation, paid holidays, and paid health insurance. Full financial support may be provided for professional accreditation/continuing education requirements and other education/ training opportunities.
WEALTHPOINT ADVISORS, LLC IS AN EQUAL-OPPORTUNITY EMPLOYER
