Asset Management Operations Specialist - King of Prussia, United States - firstPRO, Inc

    firstPRO, Inc
    firstPRO, Inc King of Prussia, United States

    1 month ago

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    Human Resources
    Description

    We are seeking an Asset Management Specialist to manage daily administrative tasks in support of Lessee and Inventory Remarketers, with a backup role when necessary. Additionally, this position involves assisting in projects within the Asset Management Group as needed. This is a hybrid, 6+ month contract in King of Prussia, PA.

    Roles & Responsibilities:

    • Provide lifecycle management support for specific programs, including early and end-of-lease quoting.
    • Ensure adherence to program agreements, SLAs, and quote calculations.
    • Distribute requests to remarketers accurately and promptly.
    • Manage team email correspondence and timely distribution of requests.
    • Handle remittance processing, including reconciling unapplied cash and processing check applications accurately.
    • Research and submit refund requests, and reconcile accounts for accurate invoicing.
    • Handle departmental correspondence, including opening, reviewing, and documenting incoming mail.
    • Assist in overflow phone queue management, answering calls and addressing basic lease inquiries.
    • Perform administrative tasks as assigned, such as generating and tracking invoices, administering demand letters, and updating inventory reports.
    • Provide support for staffing shortages in Lessee or Inventory Remarketing as required.

    Experience / Skill Set Required:

    • 1-3 years of experience in an equipment leasing environment.
    • Strong written and verbal communication skills.
    • Proficiency in Microsoft Office, specifically Word & Excel.