Scheduler - Albuquerque, United States - Ardent Health Services

    Default job background
    Description
    Overview

    Join our team as a day shift, full-time, Neuroscience Scheduler in Albuquerque, NM.


    Fulfilling your purpose begins here:
    People First, Always.

    Here's how we take care of our people:

    • Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more.

    Your team is bigger than your department:

    • Lovelace Medical Group is a multispecialty provider group which includes clinics, doctors and advanced practice providers in a broad range of specialties and primary care.
    • We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect.
    Responsibilities


    • Accurately schedule and pre-register all patients for the region into six different computer programs for procedures and exams
    • Handle administration of technical prep direction and ensure accurate placement of patients on the various schedules at all facilities to enable timely delivery of service to the patient
    • Handle telephone calls in an efficient manner to meet corporate guidelines for waits and delays as well as meets abandonment ratio criteria
    • Handle customer account transactions, provide customer assistance including dealing with physician concerns and ensure insurance data is collected accurately to alleviate authorization issues
    • Adhere to policies, procedures and regulations to ensure patient safety and compliance
    Qualifications

    Job Requirements


    • High School Diploma or GED equivalent
    • One (1) year related experience