- Bilingual Pay from $26 to $30 per hour with significant growth and earning potential Pennsylvania Branch 700 Uline Way, Allentown, PA 18106 Morning Call's Top Large Employer of 2026 Fast, friendly and customer focused.
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Models Q2 Service and Sales programs with creativity and energy such that goals are achieved and quality standards are met or exceeded. · Takes personal initiative and is a positive example for others to emulate. · ...
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Customer Service Representative - Allentown - Uline
Description
Customer Service RepresentativeHave you got what it takes to succeed The following information should be read carefully by all candidates.
As a Uline Bilingual Customer Service Representative, you'll dig into order details to deliver the legendary service our customers love.
Why Customer Service at Uline? Learn: In-depth training helps you sharpen communication and problem-solving skills.
Develop:
Our professional environment offers one-on-one peer mentoring and room to grow in your career.
Connect:
Build strong relationships in our collaborative in-person setting with regular team events.
Position Responsibilities Process customer orders, make product recommendations and handle account inquiries using world-class technology.
Be a product and solutions expert We'll equip you to answer product, pricing and shipping questions quickly and confidently.
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline's best solutions.
Help customers navigate Uline's website and online ordering.
Minimum Requirements High school diploma or equivalent.
Bachelor's degree preferred.
Excellent problem-solving, listening and communication skills.
Prior customer service experience is a plus, but if you are eager to learn, we will train you Bilingual (English / Spanish)
- fluent in both verbal and written forms.
Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks Best-in-class, clean, modern facilities.
First-class fitness center and three miles of beautifully maintained walking trails.
About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
All new hires must complete a pre-employment hair follicle drug screening.
All positions are on-site.
EEO/AA Employer/Vet/Disabled #LI-JM2 #LI-PA001 (#IN-PACS) #ZR-PACS Our employees make the difference and we are committed to offering exceptional benefits and perks Explore Uline.
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Financial Services Representative
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Customer Service Representative
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