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- Receives and fills parts requests for customers both in person and via the telephone
- Helps customers with their specific needs
- Fills customer orders from stock using a computerized system
- Follows all company and vendor policies and procedures
- Receives payment, makes proper change, and wrap or bag merchandize for customer.
- Advises customer on substation or modification of part when replacement is not available
- Examines returned part to determine if defective, exchanges part or refunds money
- Participates in rolling inventory checks
- Takes inventory of stock and presents an accurate count to the Parts Manager
- Responds to request for service and assistance
- Keeps Parts room clean and free of clutter.
- Greets all customers promptly and courteously as they enter the Store and begin each work day with a positive attitude
- Previous Parts experience is desirable
- Computer proficiency is required
- Team oriented and driven to provide a high level of customer service
- Very good interpersonal skills to work with customers in person and over the phone
- Physical ability to lift 15-50 lbs
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Parts Sales Specialist - Ocala - Florida Coast Equipment
Description
Florida Coast Equipment (FCE) is North America's largest Kubota dealership group. We believe in fostering an environment that helps employees realize their full potential – a place where you can grow as a person and a professional. We are an Equal Opportunity Employer / Veterans / Disabled.
The role of the Parts Counter Salesperson is to assist both customers and service/internal team members in the area of parts and supplies.
Essential and Primary Duties include:
Qualifications:
Job Type: Full-time
Pay: $ $24.00 per hour
Benefits:
Work Location: In person
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