- Be Customer Obsessed
- Be Courageous with Your Point of View
- Challenge the Status Quo
- Act Like an Entrepreneur
- Have an It Can Be Done Attitude
- Do the Right Thing
- Be Accountable
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Sr. Digital Insight Analyst - Irving, United States - 7-Eleven
Description
Overview:
? Who we are
Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.
As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee and Big Bite. Brain Freeze is a 7-Eleven registered trademark for our 53-year old Slurpee and with over 84,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.
But theres a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services.
At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. Its what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers.
Today we are redefining convenience and the customer experience in big are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us.
? How we lead
At 7-Eleven we are guided by our Leadership Principles.
Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.
? About This Opportunity
Responsibilities:EMPLOYER: 7-Eleven, Inc.
JOB TITLE: Sr. Digital Insight Analyst
LOCATION: Irving, TX (hybrid role, may work from home
DUTIES: Develop visualization dashboards in Power BI to track various key performance metrics to monitor the program health and analyze data trends to provide insights to the product team; Build engagement tracking dashboards and funnel reports in Mixpanel for the mobile app to assist the product development team in improving the UI and trace various customer pain points in the digital journey; Conduct A/B testing, pre- vs. post-analysis, target vs. control analysis, customer segmentation and profiling, and market basket analysis to gauge the impact of various offers and analyze customer fuel & merchandize purchasing behavior; Schedule automated data workflows and script execution using Alteryx designer in the server, which update the underlying tables for the Power BI dashboard refresh; Provide ad-hoc analyses and reports to assist the product management in on-going business decisions and conducting quantitative analysis including but not limited to ROI, trending, identification and assessment of opportunities and risk, forecasting, regressions, correlation, cannibalization and probability modeling; Work on the creation of customer segmentation, profiling and defining customer purchase patterns using existing customer demographic/transactional data; Execute Spark SQL/Python scripts in Azure Databricks cloud environment to extract data for quick insights and ad-hoc data requests; Generate accounting reports in Excel to support the accounting team in invoicing different vendors for the fuel-merchandise offers
Qualifications:REQUIREMENTS: Masters or foreign equivalent degree in Computer Science, Computer Engineering, Business Analytics, or a related field, and 2 years of experience in the job offered or as a business data or digital insight analyst, software development or implementation engineer, or in a related/similar position. Experience therein to include 2 years in SQL coding, Power BI dashboards and data visualization, data analysis and exploration, probability/statistical modeling, and using Excel. Hybrid role, ability to work from home.
CONTACT: To apply, please email resume to GM-- Refer to Job # W.
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