Senior Field Services Engineer - Windsor

Only for registered members Windsor, United States

4 weeks ago

Default job background
$80,000 - $90,000 (USD)

Job Summary

We are seeking a seasoned IT professional with 10 to 15 years of experience in Field Services and Deskside Support to join our infrastructure operations team.

The ideal candidate will be responsible for ensuring seamless end-user support managing hardware/software incidents and driving operational excellence across service delivery touchpoints.

This role demands a proactive mindset strong technical acumen and excellent stakeholder management skills.

Responsibilities

  • Provide deskside and field support for hardware software and peripheral devices including laptops desktops printers and mobile devices.
  • Troubleshoot and resolve incidents escalated from L1 L2 support teams ensuring minimal downtime

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