Customer Service Experience Wanted - Pharr, United States - K.E.Y. Point Solutions

Description

K.E.Y. Point Solutions has been working hard this year to expand our reach with our telecommunications clients. We have just opened up our location in the McAllen area and we are actively looking to grow our team

Here at K.E.Y. Point Solutions, we handle all of the direct Customer Service, Sales, and Marketing work for our clients through our unique approach. We work directly with customers of our clients, putting our focus on building lasting relationships. Our firm has found much success in helping to maintain and grow our client's customer base over the years and we have big goals set as we head towards the coming year. That is why we are currently seeking an individual with exceptional communication skills, and a drive for success to join our team as the Direct Customer Service Representative.

Responsibilities Include:

• Execute direct customer service campaigns and meet one-on-one with new and existing customers
• Recommend telecommunications products that fit the customer's needs
• Foster excellent customer relationships on behalf of our clients
• Answer any and all product or service inquiries with professionalism, honesty and transparency
• Upsell additional products or services
• Maintain accurate records of customer interactions and process orders accurately and efficiently