Salesforce Service Desktop Developer - Butte
6 days ago
Job summary
The Salesforce Service Desktop Developer will work on the organization's agent desktop and telephony-integrated experience built on Salesforce.
Responsibilities
- Supports multiple high-priority initiatives including fraud and voice authentication telephony platform upgrades and AI-assisted agent workflows
- The primary focus will be the Service Desktop interaction / CRM assistant capabilities with the ability to contribute to fraud and telephony workflows as delivery priorities shift
- Mandatory skills include hands-on development experience with Salesforce Service Cloud strong experience with Apex Lightning Web Components LWC experience building Salesforce solutions that integrate with telephony / CTI platforms
Benefits
Job description
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