Senior Customer Success Manager, SELECT by - Remote US East

Only for registered members Remote US East, United States

1 week ago

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Job Summary

We are seeking a Senior Customer Success Manager to join our team at SELECT by DoiT.

The ideal candidate will be an integral part of our global Customer and Partner Success team, responsible for ensuring customers realize clear, measurable value from the SELECT product.

This role requires strong communication skills, ability to thrive in ambiguity, build structure where none exists,

and drive expansion.

Responsibilities

• Own the full portfolio of SELECT customers
• Manage renewals end-to-end
• Identify customer risk using health signals
• Communicate customer risk trends outcomes to senior stakeholders

• 5 years of Customer Success experience in a B2B SaaS company (required)
We embrace diversity equity inclusion policy making sure every individual feels valued contributing collective success #LI-Remote
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