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- Builds and maintains relationships with current and potential clients through a relationship-based approach.
- Consistently delivering results that align with company objectives.
- Drives sales growth and customer acquisition effectively promoting and selling services
- Identify and cultivate new account prospects through networking, referrals, and strategic outreach efforts.
- Collaborates with clients and business partners to understand their needs and offer tailored solutions using a wide range of plumbing services.
- Conducts presentations and consultations with customers to help them choose the best plumbing services for their needs.
- Maintains regular communication with clients to ensure high levels of satisfaction.
- Demonstrated success in sales, preferably in the plumbing or related industry, with a track record of meeting or exceeding targets.
- Excellent communication and interpersonal skills are essential for building rapport with clients and collaborating effectively with team members.
- Commitment to delivering exceptional customer service, ensuring client satisfaction and fostering long-term relationships.
- Ability to work independently and proactively pursue sales opportunities, with a strong drive to achieve goals and objectives.
- Competitive Compensation: Receive a highly competitive salary, commensurate with your skills and experience, ensuring your hard work is rewarded.
- Comprehensive Health Coverage: Enjoy peace of mind with our comprehensive health insurance coverage, providing you and your family with the care you need.
- Retirement Savings Plan: Build a secure future with our retirement savings plan, helping you plan for a comfortable and financially stable retirement.
- Generous Paid Time Off: Achieve a healthy work-life balance with generous paid time off, allowing you to recharge and spend quality time with loved ones.
- Professional Development Opportunities: Fuel your career growth with ongoing training and professional development opportunities, ensuring you stay at the forefront of industry advancements.
- Recognition and Rewards: Be recognized for your hard work and dedication through our employee recognition programs, with opportunities for additional rewards and incentives.
- Advancement Opportunities: Unlock your potential with opportunities for career advancement within our growing company, allowing you to climb the ladder and achieve your professional goals.
- Company Vehicle: Benefit from the convenience of a company vehicle, ensuring you have reliable transportation to and from job sites.
Customer Success Manager - Frederick, United States - O'Connor Plumbing LLC
Description
O'Connor Plumbing is a leading plumbing services provider in the DC-Metro area, committed to delivering high-quality and reliable solutions to our clients. With a rich history spanning over two decades, we take pride in our skilled team and unwavering commitment to customer satisfaction. As we continue to grow, we are seeking a dedicated and experienced Customer Success Manager to contribute to our success.
Responsibilities:
O'Connor Plumbing is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.