Hospitals Case Manager - Kansas City, KS

Only for registered members Kansas City, KS , United States

1 day ago

CASE MANAGER – Make Every Detail Count in a Child's Future · What if your attention to detail, clinical coordination skills, and compassion could directly change the trajectory of a young person's life? · At KVC, case management is not paperwork. It is the backbone of care. It is ...

Job description

CASE MANAGER – Make Every Detail Count in a Child's Future

What if your attention to detail, clinical coordination skills, and compassion could directly change the trajectory of a young person's life?

At KVC, case management is not paperwork. It is the backbone of care. It is the bridge between families and clinicians. It is the structure that ensures vulnerable youth and families receive the right services, at the right time, without gaps.

Our team doesn't just talk about culture—we measure it.

KVC's Work Wellbeing Score on Indeed: 83

That score reflects what our employees experience every day: purpose-driven work, collaborative leadership, and a culture rooted in compassion and accountability.

POSITION SUMMARY

The Case Manager is responsible for managing patient care within a multidisciplinary treatment team while coordinating closely with:

Therapists and physicians
External mental health liaisons
Referral sources and care providers
Insurance companies
Parents and guardians

This role ensures accuracy in:

Utilization review
Care management
Discharge planning
Contract compliance
Electronic health record documentation

You will be the central point of information flow for both internal teams and external partners. You will help ensure that no detail is missed, no communication breaks down, and no family is left uninformed.

This is a role for someone who is highly organized, self-motivated, reliable, and deeply committed to serving vulnerable populations.

WHAT YOU WILL DO

Participate in respectful, inclusive teamwork across all departments
Coordinate care and maintain strong working relationships with referral sources, providers, and insurers
Ensure accurate data entry and authorization documentation in electronic health records
Map and maintain contractual relationships, including single case agreements
Communicate placement, progress, and discharge updates to external agencies
Engage parents/guardians to coordinate meetings, visitations, and follow-up contact within 24 business hours post-discharge
Gather and summarize data for intake assessments
Maintain strict confidentiality of youth and family information
Support compliance with state, federal, and Joint Commission standards
Assist with admissions paperwork, audits, quality assurance reviews, and special initiatives
Attend staff conferences and required training

REQUIRED QUALIFICATIONS

Education

Bachelor's degree required
Preferred: Bachelor's in social work, education, sociology, psychology, counseling, applied behavioral sciences, or criminal justice

Licensure/Certification

Valid driver's license
Proof of auto insurance

Experience

Minimum of 2 years in case management, utilization review, or wellness coordination
At least 1 year working with economically disadvantaged, vulnerable, or at-risk youth and/or adults

Skills

Intermediate proficiency in Microsoft Word, Excel, and Outlook
Strong written and verbal communication skills
Excellent time management and organizational abilities

OUR VALUES

KVC employees are expected to work with children, families, community partners, and each other using these guiding principles:

The heart of our work is helping people
Our character is built on authenticity and compassion
Family connection drives our culture
Collaboration fuels our improvement
Urgency and innovation mark our approach
Diverse perspectives are key to our progress

We expect our team members to be role models, solutions-focused, strengths-based, and fully aligned with all company policies and procedures.

WHY THIS ROLE MATTERS

In this position, your accuracy protects compliance.

Your communication strengthens families.

Your coordination improves outcomes.

Your reliability builds trust.

If you are ready to bring discipline, compassion, and urgency to work that truly changes lives—and to join a team with an Indeed Work Wellbeing Score of 83—we encourage you to apply.

The details matter.

The people matter more.

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