Communication Systems Specialist - Ohio, United States - City of Columbus

Description

This position is on second shift.

Under direction, this position is responsible for serving as the subject matter specialist for the Computer Aided Dispatching System (CAD), including installation, repair and maintenance of the system.

Performs other related duties as required.

(Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed.)

Leads the work of employees engaged in performing technical communication systems work;

Serves as liaison to vendors supplying specialized equipment, maintenance services, and parts for complex communication networks;

Performs computer terminal or communications network troubleshooting using appropriate testing equipment;

Provides remote access and in-person technical support for 911 communications' computer-aided dispatch (CAD) systems, communications equipment such as phones, radios, radio towers, radio consoles, alerting systems, and related software for the City of Columbus and surrounding Franklin County municipalities;

Generates and maintains communication systems software including monitoring, statistics, and diagnostic networking programs or line protocol test routines; maintains and repairs LAN and WAN systems;

Plans and coordinates the installation, maintenance, and repair of communication systems hardware and conducts inspections to ensure that equipment is installed properly;

Configures new software to operate effectively within various communication systems; coordinates the installation of software and hardware system updates;

Creates and manages new user accounts, and login credentials for communication systems specific to the Department of Public Safety;

Assists with the construction of communication networks and network facilities and coordinates the installation, repair, and construction with the appropriate City personnel and private vendors;

Analyzes, tests, evaluates, and calibrates complex communications equipment to ensure the performance of preventative maintenance functions;

Performs emergency service, maintenance, and repair work on complex communications equipment and components;

Maintains records, repair schedules, and various reports as required by management, the FAA, FCC, or other regulatory agencies;

Prepares monthly and ad hoc reports with data compiled from various communication systems.

Three (3) years of experience installing, repairing, or maintaining enhanced communications equipment with the City of Columbus or comparable experience.

Possession of a valid motor vehicle operator's license.

Some positions may require specialized certifications in public safety information technology


Recruitment #:
V1

Employment Type:
Full-Time (Regular)

Should you have questions regarding this vacancy, please contact:

Kristin Hayes
Department of Public Safety
Division of Support Services
4252 Groves Road
Columbus, Ohio 43215

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The City of Columbus is an Equal Opportunity Employer
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