Personal Shopper Team Leader - Winston Salem, NC, United States - Sam's Club

Description

Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates; training associates on processes and procedures; techniques to ensure member complaints and issues are resolved according to company guidelines; ensuring compliance with company policies and
supporting the Open Door Policy; Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for forklift spotting and
handling and disposing of hazardous materials; management.
Supports the Sam's Club ecommerce plan in the club by overseeing operations of the ecommerce programs (for example, Club Pick Up, Ship From

working to resolve customer complaints and escalating unresolved issues to management; identifying trends generating causes and supporting management in implementing solutions.

Supervises Associates supporting the ecommerce programs by training and providing resources to meet store associate needs; and ensuring associate coverage at the ecommerce pick-up location.

Executes the Sam's Club Pickup plan and processes in the club by updating Club operations with key performance indicators; ensuring equipment is available and ready for associates; touring the Club to evaluate CPU performance; training and providing resources to meet associate needs; performance and processes and determining their impact on the total Club; Supports projects to improve CPU efficiencies in the club by leveraging key performance indicators and leadership insight to resolve operational gaps;
modeling appropriate picking and loading for other associates; executing process improvement projects; and projects and identifying any gaps; implementing solutions to improve process productivity and quality; locating merchandise; Ensures maintenance of the sales floor and merchandise presentation in accordance with company policies and procedures by properly handling
claims and returns; stocking, arranging and organizing merchandise; signing and pricing merchandise according to company policies and procedures; fragile and high-shrink merchandise
Oversees the picking and staging of club pick up orders throughout the day; policy and procedures.
monitoring progress and results; Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding,
using the Open Door Policy;
and assisting management with correcting ethical and compliance issues and problems.

providing advice, feedback, and support to ensure timelines and work quality are achieved; modeling and helping others with how to adapt to change or new challenges.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company paid life insurance
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.

The hourly wage range for this position is $19.The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Must be 18 years of age or older

Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk.

By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.

The average club is 134,000 square feet and offers bulk groceries and general merchandise.

We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them.

That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Multiple health plan options, including vision & dental plans for you & dependents
Financial benefits including 401(k), stock purchase plans, life insurance and more
Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

On average, how long does it take to fill out an application? On average, it takes 20-30 minutes to complete your application for the first time.

Subsequent applications will take less time to apply as our system saves some of your application information.

Can I change my application after submitting? No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button.

Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS).

Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart.