- Manages the assignment of losses to claims staff and provides technical direction and ongoing guidance through effective diary management.
- Ensures timely, accurate documentation of claim activity.
- Selects, trains, coaches and mentors unit personnel.
- Plans staff responsibilities and directs activities, utilizing staff resources effectively to meet department goals in accordance with approved plans and budgets.
- Develops staff to respond to current and anticipated needs of department as well as determining career development goals of individuals.
- Ensures appropriate case reserves consistent with company guidelines.
- Extends settlement authority on claims exceeding adjuster's granted authority.
- Develops, recommends and implements short range objectives consistent with company business goals, guidelines and programs.
- Recognizes and analyzes trends across the claims portfolio at the adjuster, unit and account levels.
- Reports on observations and recommends remedial action as needed.
- Administers salary and personnel programs under guidance of manager.
- Utilizes quality assurance programs and develops training agenda based on opportunities for improvement.
- Utilizes performance management process effectively, on an ongoing basis, to maximize performance of employees, correct performance problems, provide development opportunities, and promote effective communication with employees.
- Manages the account management process and resolves service issues.
- Promotes effective communication among and between work groups, and between management and employees.
- Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
- Bachelor's degree and/or a minimum of three years of work experience in an insurance related industry required.
- Extensive knowledge of WC regulations (jurisdiction-specific), insurance contracts, applicable law and adjusting techniques.
- Previous supervisory experience.
- Familiarity with medical terminology.
- Demonstrated leadership, coaching, mentoring and teamwork skills
- Advanced skills in applying sound judgment/analysis, decision making/problem solving, planning and organization and negotiation.
- Excellent verbal and written communication skills.
- Excellent customer service and collaboration skills gained through previous work experience.
- Computer literacy, including working knowledge of MS Office Product Suite, i.e. Word, Excel, PowerPoint.
- Chartered Property Casualty Insurance (CPCU); Associate in Claims (AIC) designation or similar professional designation desired.
- Ability to travel for business purposes; approximately 15%
-
Workers Compensation Claims Supervisor
2 weeks ago
Intercare Insurance Rocklin, United StatesJob Description · Job DescriptionWorkers Compensation Claims SupervisorJob DetailsJob Type · Full-time · Rocklin, CA · Description Summary: · Reports directly to the Claims Manager. Under the direction of the Claims Manager, is responsible for the overall work product of a claims ...
-
Zenith Roseville, United StatesA Brief Overview · Oversee the day-to-day operation of Claims support staff. Leading a team of administrative/support staff in a customer focused team environment. · What you will doFocus on customer service - the importance and the impact to the organization. · Assign tasks; ...
-
Liability Claims Supervisor
2 weeks ago
Gallagher Folsom, United StatesAbout Us: · Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organi ...
-
Workers Compensation Claims Supervisor
2 weeks ago
Intercare Insurance Services Rocklin, United StatesWorkers Compensation Claims Supervisor Job Details · Job Type · Full-time · Description · Summary: · Reports directly to the Claims Manager. Under the direction of the Claims Manager, is responsible for the overall work product of a claims unit comprised of Claims Specialist ...
-
Workers Compensation Claims Supervisor
4 weeks ago
Intercare Insurance Services Rocklin, United StatesWorkers Compensation Claims Supervisor · Job Details · Job Type · Full-time · Rocklin, CA · Description · Summary: · Reports directly to the Claims Manager. Under the direction of the Claims Manager, is responsible for the overall work product of a claims unit comprised of ...
-
Workers' Compensation Claims Support Supervisor
2 weeks ago
Zenith Roseville, United StatesA Brief OverviewOversee the day-to-day operation of Claims support staff. Leading a team of administrative/support staff in a customer focused team environment.What you will doThe essential functions of this position include, but are not limited to, the following:Focus on custome ...
-
Zenith Roseville, United StatesA Brief OverviewOversee the day-to-day operation of Claims support staff. Leading a team of administrative/support staff in a customer focused team environment.What you will doFocus on customer service - the importance and the impact to the organization.Assign tasks; manage assig ...
-
Workers' Compensation Claims Support Supervisor
2 weeks ago
Zenith Roseville, United StatesA Brief Overview · Oversee the day-to-day operation of Claims support staff. Leading a team of administrative/support staff in a customer focused team environment. · What you will doThe essential functions of this position include, but are not limited to, the following: · Focu ...
-
Workers Compensation Claims Supervisor
1 day ago
Gallagher Folsom, United StatesAbout Us: · Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organi ...
-
Claims Supervisor
1 week ago
Gallagher Folsom, United StatesAbout Us: · Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organiz ...
-
Construction Defect Claims Supervisor
4 hours ago
Arthur J. Gallagher & Co. Sacramento, United StatesUnder moderate management, supervises a team of claims adjusters. Actively drives adjuster hiring and leads adjuster training. Actively manages assigned adjuster workloads and performance. Participates in compliance and best practice reporting. Demon Claims Supervisor, Constructi ...
-
Workers Compensation Claims Supervisor
1 day ago
Gallagher Folsom, United StatesAbout Us: · Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organiz ...
-
park maintenance worker i
1 week ago
State of California Placer County, United StatesJob Posting: PARK MAINTENANCE WORKER I PI · Department of Parks & Recreation · JC PARK MAINTENANCE WORKER I PI · PARK MAINTENANCE WORKER I $ $27.98 per Hour · Final Filing Date: 6/11/2024 · Job Description and Duties · PARK MAINTENANCE WORKER I (PERMANENT INTERMITTENT) – G ...
-
senior maintenance aide
3 weeks ago
State of California Placer County, United StatesJob Posting: SENIOR MAINTENANCE AIDE (SEASONAL) · Department of Parks & Recreation · JC SENIOR MAINTENANCE AIDE (SEASONAL) · SENIOR MAINTENANCE AIDE (SEASONAL) $ $24.03 per Hour · Final Filing Date: 7/6/2024 · Application Methods: Electronic (Using your CalCareer Account) ...
-
maintenance aide
3 weeks ago
State of California Placer County, United StatesJob Posting: MAINTENANCE AIDE (SEASONAL) · Department of Parks & Recreation · JC MAINTENANCE AIDE (SEASONAL) · MAINTENANCE AIDE (SEASONAL) $ $19.77 per Hour · Final Filing Date: 6/8/2024 · Application Methods: Electronic (Using your CalCareer Account) By Mail Drop-off Jo ...
-
senior maintenance aide
1 week ago
Department of Parks & Recreation Placer County, United StatesJob Description and Duties · SENIOR MAINTENANCE AIDE (SEASONAL) – SIERRA DISTRICT/ TAHOE STATE RECREATION AREA · Priority consideration will be given to any person receiving State public assistance under the CalWORKS program. Applicants who receive State public assistance need t ...
-
maintenance aide
1 week ago
Department of Parks & Recreation Placer County, United StatesJob Description and Duties · MAINTENANCE AIDE (SEASONAL) – SIERRA DISTRICT / LAKE SECTOR / TAHOE STATE RECREATION AREA AND KINGS BEACH · Priority consideration will be given to any person receiving State public assistance under the CalWORKs program. Applicants who receive State ...
-
park maintenance worker i
1 week ago
Department of Parks & Recreation Placer County, United StatesJob Description and Duties · PARK MAINTENANCE WORKER I (PERMANENT INTERMITTENT) – GOLD FIELDS DISTRICT / AUBURN STATE RECREATION AREA · The reporting location for this position is the Maintenance Shop at Auburn State Recreation Area in Auburn, CA. This position will work under t ...
-
Bilingual Senior Claims Adjuster
3 weeks ago
PMA Insurance Group Roseville, United StatesAs a member of our claims team, utilize your knowledge of Workers Compensation to independently investigate, evaluate and resolve assigned claims of a more complex nature in order to achieve appropriate outcomes. In this position you will administer and resolve highest risk manag ...
-
Workers Compensation Claims Examiner
4 weeks ago
Sedgwick Roseville, United StatesTaking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportuni ...
Regional Claims Supervisor - Roseville, United States - PMA Companies
Description
As a member of our Claims management team supervise claims staff to ensure appropriate claim outcomes through consistent execution of best claims practice. In this role utilize your prior claims and management experience to achieve business plan goals and to ensure compliance with legal statutes, policy provisions and company guidelines while fostering a culture of communication.
Responsibilities:
