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    Customer Service Technician - Aurora, United States - Honeywell

    Honeywell background
    Description

    Join a team recognized for leadership, innovation and diversity

    MAKE AN IMPACT

    Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity
    What happens tomorrow is determined by what we do today. We are connected to our common purpose of
    innovation and creating exceptional technologies with a responsibility to ensure a more sustainable future. Together
    we can make the world a better place for you, your family, and your community.

    The main function of this position is to perform preventive maintenance and provide technical support or basic troubleshooting to Honeywell customers. These customers will have various products installed that fall into the – HVAC, automation controls, life safety, fire, and security systems categories as well as their associated computer systems. The goal is to ensure system up-time and efficiency.

    The salary for this position is $45,000-58,000. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

    RESPONSIBILITIES

    • Perform preventative maintenance and escalate issues found accordingly
    • Verify system functionality to ensure proper operation
    • Promote, build, and maintain good customer relationships while keeping supervisor informed of system status and actual/potential customer issues
    • Complete required documentation for work performed or other contractual obligations
    • Proper use of safety personal protection equipment
    • Security and other clearances as required by customer

    This role will remain open for applications until an offer is accepted.

    MUST HAVE
    • Technical aptitude and/or training
    • Can identify/use trade tools appropriately
    • Ability to work independently up to 25% of the time
    • Some knowledge of basic electrical, fire system, sensors, or robotics principals
    • High School Diploma or equivalent
    • Ability to travel throughout the service area, with occasional overnight stays
    • Valid Driver's License and driving record acceptable to Honeywell
    WE VALUE
    • 1+ year of experience
    • Experience with preventative maintenance

    BENEFITS

    We offer a full benefits package that includes medical, dental, vision, 401(k), flexible vacation and education assistance. Benefits provided may differ by role and location. Visit to learn more.

    Additional Information
    • JOB ID: req444940
    • Category: Customer Experience
    • Location: 6025 S Quebec St, Suite 120,Centennial,Colorado,80111,United States
    • Nonexempt
    Sales (HBT)

    Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.



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