Concierge - Carbondale, CO
1 month ago
The Concierge is an essential member of the Member Experience team dedicated to delivering exceptional service creating unforgettable moments for club members before during and after each visit.+Responsibilities
+Manage phone calls reservations emails addressing inquiries fostering connections that make members feel valued appreciated.++Deliver exceptional business concierge services to members guests guiding them destinations within club creating memorable experiences magic moments.++Inform about services amenities events room locations in person over phone.
- - Manage email communications social media efforts newsletters event announcements.
- - Make outbound calls new at-risk members ensure engagement retention.
Job description
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