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- High school diploma or equivalent required; Associate's degree preferred
- Proven experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently in a fastpaced environment
- Familiarity with medical terminology and practices is a plus
- Proficiency in basic computer skills and electronic health records systems
- Greet and assist patients in a friendly and professional manner
- Answer phone calls and emails, addressing inquiries or directing them to the appropriate personnel
- Schedule appointments and coordinate patient referrals
- Maintain patient records and ensure accuracy of information
- Verify insurance coverage and assist with billing inquiries
- Collaborate with healthcare providers and staff to ensure seamless patient care
- Adhere to confidentiality and privacy regulations in handling patient information
- Assist with general administrative tasks as needed
- Fulltime position in a healthcare facility
- May require occasional evening or weekend hours
- Fastpaced environment with frequent patient interaction
patient services coordinator i - MIDDLEBRG HTS, OH , USA, United States - Lone Peak Dental Group
Description
Job Summary:
As a Patient Services Coordinator I, you will be responsible for providing exceptional customer service and administrative support in a healthcare setting.
Qualifications:
Responsibilities:
Working Conditions:
Career Path:
This role serves as a foundational position in patient services, with opportunities for advancement to higher-level coordinator roles or leadership positions within the healthcare administration field.