Senior Meeting Planner - Tallahassee - American Express Global Business Travel

Description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

A Pharma - Senior Event Planner functions as primary client liaison and lead for assigned pharmaceutical meetings for a global client. Working closely with the client contacts to understand and meet program objectives/outcomes.

Key Responsibilities

• Establish a workflow schedule to facilitate timely and accurate handling of all program details.

• Lead program from contract turn-over meeting to final bill completion using business program management system.

• Negotiate any additional hotel needs, destination management company (DMC), air and all third-party contracts. Monitor attrition dates, cancellation policies to ensure contracted services are performed.

• Coordinate program details and produce a program itinerary / working agenda that outlines all program specifics and requirements.

• Maintain accurate records, system input, and complete file management as outlined in Amex GBT and client policies and procedures for ToV reporting.

• Evaluate program impact and reassesses objectives and outcomes, plan for continuous improvement.

• Partner with designated team to communicate registration, air needs, status meetings and continuous communication throughout program.

• Assist with any level of Congress meetings or events including those of a sophisticated nature, large volume, high level of confidentiality, international scope, HCP attended, etc.

Leadership and Relationship Management

• Provide leadership to team and promote positive team environment as a positive role model.

• Maintain proactive, positive, open line of communication with client to ensure understanding of expectations and client happiness.

• Partner with third party suppliers to arrange their services.

• Conduct regularly scheduled status meetings with client and partners from pre-launch through program operation and ensures program objectives are performed.

• May be requested to lead VIP special projects and oversee VIP logistics.

• Develop positive relationships with multiple contacts within client and supplier organizations.

Financial Management

• Responsible for accurate program forecasting and updating business management systems with accurate financial information as needed.

• Handle overall program budget, review, and audit all program related TOV billing for accuracy. Track and report expenses to clients and communicate changes on a consistent basis.

• Work with leader to forecast overall program financials and ensure monthly tracking for actual.

• Monitor foreign exchange rates for sharp fluctuations which may impact the budget.

Requirements

• 5-7 years meeting planning experience with at least 3 years supporting Pharmaceutical business.

• Pharmaceutical Congress experience is a plus.

• 4-year degree preferred. CMP preferred.

• Ability to communicate effectively and professionally with all levels of management and clients.

• Ability to work accurately and timely - to meet deadlines.

• Ability to be flexible and handle change well.

• Shown aptitude for technology and/or software solutions.

• Experience with meeting industry technology a plus (CVENT). And MS Word/Excel experience (advanced level).

• Advanced oral and written presentation skills required.

• Ability to travel by airplane, boat, rail and/or car with travel up to 40%.

• Must be able to work east coast hours to align with partners

Location: United States

The US national annual base salary range for this position is from $46,000 to $93,000.

In addition to base salary, this role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance.

This role offers comprehensive benefits programs and eligibility details can be found in our Benefits-at-a-Glance document.

Flexible benefits are tailored to each country and start the day you do, including health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

Travel perks include deals on flights, hotels, cruises, and car rentals.

Access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

We strive to champion Inclusion in every aspect of our business at Amex GBT, with INclusion Groups centered around common identities or initiatives.

All applicants will receive equal consideration for employment without regard to age, sex, gender, pregnancy, race, color, citizenship, religion, disability, or any other class or characteristic protected by law.