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    Insomniac - EDC Las Vegas 2024 Seasonal Ground Control / Headliner Experience Festival Team Member - Insomniac Holdings, LLC

    Insomniac Holdings, LLC
    Insomniac Holdings, LLC Las Vegas, United States

    3 weeks ago

    Default job background
    Part time
    Description

    THE ROLE

    Insomniac is looking for a Ground Control and Headliner Experience Team Member to provide an exceptional experience to headliners. This position will report to Ground Control and Headliner Experience Managers.

    RESPONSIBILITIES

  • Welcome attendees at entrances and make everyone aware of Ground Control's presence and purpose
  • Abide by assigned shift schedule, pump water at the free water refill stations and patrol the event zones at correct times with assigned group mates
  • Learn how to operate a two-way radio and perform emergency medical calls
  • Listen attentively to the radio and respond immediately to specific calls and requests
  • Assist distressed individuals when they are in need of a helping hand
  • Memorize information provided by the event website, festival guide and staff guide to share with attendees
  • Understand evacuation procedures and locate safe refuge locations prior to the opening of each show
  • Provide support at entrance areas using megaphones to assist Headliners with directional support

    • QUALIFICATIONS

  • Customer service-related work experience is preferred
  • Experience using radios and ability to work under pressure in stressful environments is required
  • Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
  • Must be able to professionally interact with all levels of individuals in a courteous manner and de-escalate situations before they become unpleasant.
  • Must be able to stand on your feet for up to four hours at a time and walk long distances
  • Must be able to lift up to 20lbs
  • Must be able to walk up/down stairs

    • WORK ENVIRONMENT

  • Must be able to tolerate loud noise levels & busy environments
  • May work in drastic temperature climates
  • Must be willing to frequently travel to work events during holidays, evening and weekend hours, as required, to meet deadlines

    • Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa.

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