Lead, Enterprise Operations-1 - Kansas City

Only for registered members Kansas City, United States

1 week ago

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Full time $122,000 - $207,000 (USD)

Job summary

The Network Operations Center (NOC) within Global Network Operations is seeking a Lead Enterprise Operations Analyst to support Mastercard's mission of ensuring that our global network infrastructure remains operational, secure, and highly available.

Responsibilities

  • Perform advanced troubleshooting and root-cause analysis for complex network incidents using BGP, EIGRP, and TCP/IP protocols
  • Triage and prioritize multiple simultaneous incidents based on business impact and severity,
  • Serve as an escalation point for critical network issues,

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