Lead, Enterprise Operations-1 - Kansas City
1 week ago

Job summary
The Network Operations Center (NOC) within Global Network Operations is seeking a Lead Enterprise Operations Analyst to support Mastercard's mission of ensuring that our global network infrastructure remains operational, secure, and highly available.Responsibilities
- Perform advanced troubleshooting and root-cause analysis for complex network incidents using BGP, EIGRP, and TCP/IP protocols
- Triage and prioritize multiple simultaneous incidents based on business impact and severity,
- Serve as an escalation point for critical network issues,
Job description
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