Clinic Manager - Cary, NC, United States - UNC Health

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Responsible for the daily operations of the administrative office, including scheduling and coordinating administrative operations and serving as the primary contact for administrativestaff on office issues.

Monitors time and attendance activity of administrative staff, records information in personnel records, notifies immediate supervisor of trends and enforces policies.

Ensures all staff are provided adequate training and training needs are addressed in a prompt, accurate manner.

Assists immediate supervisor in the recruitment of new staff and ensures temporary staffing needs are addressed in a prompt and satisfactory manner.

Exercises an open door policy and actively encourages staff to approach their supervisor with questions or problems concerning work expectations and operations.

Ensures administrative area is appropriately staffed at all times to handle patient volume in the call center, check-in area, check-out area, and referral area.

Ensures all personnel matters are handled in a fair, confidential and prompt manner.
Monitors cash collection rate to ensure staff are collecting co-payments, co-insurance and prior balances at time of service.

Ensures all patient charges are entered into EPIC within one business day from time of service and all patient charges for the month are entered by the end of the month.

Serves as a liaison between patients and patient accounting to resolve billing concerns.
Creates and maintains a safe environment for patients, self, co-workers and facility.
A minimum of 4 years of management/leadership experience.

Prefer previous work experience in a clinical setting and working knowledge of patient billing and front desk operations in a clinical office environment.

Language Skills:
Ability to read, analyze, and interpret common scientific andtechnical journals, financial reports, and legal documents. Ability to respond tocommon inquiries or complaints from customers, regulatory agencies, ormembers of the business community. Ability to effectivelypresent information to top management, public groups, and/or boards ofdirectors.

Ability toapply mathematical operations to such tasks as frequency distribution,determination of test reliability and validity, analysis of variance, correlationtechniques, sampling theory, and factor analysis.

Computer Skills:
Ability toeffectively utilize practice management system, Word, Excel, Power Point, andOutlook. Ability to dealwith nonverbal symbolism (formulas, scientific equations, graphs, musical notes,etc.,)

Job Details Legal Employer:

NCHEALTH

Entity:
UNC Physicians Network


Organization Unit:
PC Front Desk Staff

Work Type:
Full Time

02 per hour (Hiring Range)

Exempt From Overtime:
Exempt: No
d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.

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