Program/Project Management Senior - San Antonio, United States - USAA - United Services Automobile Association

Description

Why USAA?Let's do something that really matters.

At USAA, we have an important mission:
facilitating the financial security of millions of U.S.

To be considered for an interview, please make sure your application is full in line with the job specs as found below.

military members and their families.

Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did.

We're working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty, and service.

They're what guides everything we do – from how we treat our members to how we treat each other.

Come be a part of what makes us so specialThe Program/Project Management Senior facilitates and drives the planning, execution, and delivery of moderately sophisticated non-IT work efforts intended to accomplish business goals and objectives within prescribed timeframes and budgets.

Demonstrates a sophisticated understanding of how activities give to the achievement of strategic business goals and operational objectives.

Collaborates with key partners, vendors, and project/program teams to identify mutually beneficial outcomes for challenging priorities and negotiate timelines to ensure objectives are met

The OpportunityThe Opportunity:

For related project experience to be considered outside of a (Program/Project Management OR Change Partner) title, please upload a project list of all program/project management experience that you have had responsibility of planning, tracking, and delivering.

The project list should include project summary, role, and project timeframe.

Failure to provide this documentation may result in disqualification.

We are seeking a dedicated Program/Project Management Senior for our San Antonio, TX office to support our Auto Insurance team.

This position is a hybrid work type and will be based in the San Antonio, TX location.

Hybrid roles help employees gain the best of both worlds – collaborating in-person in the office and working from home when needed to achieve focused results

What you'll do:

Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Drives implementation of low to moderately complex work efforts, working closely with cross-functional teams and resources to achieve multiple program and project achievements within established timeframes.

Plans, directs, and coordinates activities for moderately complex work efforts through the development work efforts plans intended to accomplish goals and objectives within prescribed timeframes, scope, and budgets.

Ensures consistent visibility for teams by supervising and reporting business objectives, work efforts achievements, and key indicators.
Communicates with team members and provides insight on issues through root cause analyses.
Facilitates collaboration on creative alternatives to work efforts challenges with subject matter authorities.
Removes obstacles and impediments to ensure business and operational objectives are met.
Develops and supervises project budgets that may include vital capital expenditures, operational expenses, and labor funding requirements.
Identifies and applies standard methodologies and needed process improvements, drives adoption and challenges standards.
Ensures compliance with company and regulatory policies and procedures.
Monitors project execution to deliver incremental business value.

Participates in the creation of the master work efforts plan from the underlying plans (if applicable).Assists in defining the control and the overall delivery of the work efforts to meet the goals, objectives, and success criteria.

Establishes overall cadence for communication with impacted customers and provides framework for underlying work efforts(s) communication plans.
Participates in work effort closure activities to resolve benefit / business impact realization.

Leads risk by using the best risk management practices to address execution challenges associated with quality, schedule, and cost, in adherence with risk management framework.

Adheres to EPMO processes, procedures, controls, standards, tools, and templates (as required).Drives the adoption and sustainment of changes within the organization in compliance with USAA's Change Management methodology.

What you have:

Bachelor's degree:

OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.6 years of relevant experience in project or program management, including planning, tracking and delivery.

Comprehensive knowledge and demonstrated application of project management tools and methodologies.
Collaboration skills in a matrixed environment including providing consultative guidance to help solve enterprise level issues.
Possess an understanding of scope definition, process, and solution mapping; process structures and components; and standard project planning methodologies.
Experience supporting projects with complex deliverables including information technology and dependencies across organizations.
In-depth understanding of risk management policies and procedures.


What sets you apart:
Experience in Auto Insurance products.
Experiencing tracking and managing cost and benefits of key initiatives.
Demonstrated proficiency in MS Office tools.
Experience working within an Agile project environment.
Knowledge of program management software/methodologies.
Experience in or working with Risk & Quality Management.
Experience interacting with, presenting to, and influencing senior executive leaders.
Experience leading/facilitating large-scale programs/projects involving business & IT process changes.
Demonstrated experience working collaboratively with cross-functional teams in a fast-paced, matrixed, and multi-project environment.
US military experience through military service or a military spouse/domestic partner.

For related project experience to be considered outside of a (Program/Project Management OR Change Partner) title, please upload a project list of all program/project management experience that you have had responsibility of planning, tracking, and delivering.

The project list should include project summary, role, and project timeframe.

Failure to provide this documentation may result in disqualification.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation:
USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive.

You are paid within the salary range based on your experience and market data of the position.

The actual salary for this role may vary by location.

The salary range for this position is: $92,500.00
- $182,030.00.Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors

Benefits:
At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.

These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.

Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on assistance is not available for this position.

USAA is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

SummaryLocation:
San Antonio Home Office IType: Full time
Remote working/work at home options are available for this role.