Issue Coordinator - Minneapolis, United States - swipejobs

Description

Job Responsibilities:

Issue coordination activities, including helping draft milestones/resolution plans, timely maintenance system of record and reporting, validating resolution activities (e.g., testing), and drafting closure memos. Will be required to draft memos in Word, update reports in PowerPoint, potentially perform validation testing in Excel. As an added benefit, awareness/fluency in Archer/CIT eGRC tool. Please note that we are unable to sponsor applicants requiring work authorization or visas for the positions currently available. We kindly request that only candidates who already possess the legal right to work in the United States apply for consideration.

Responsibilities:

• Monitors and evaluates the quality of work as measured against timeliness, accuracy and productivity standards.
• Documents quality issues, performance measures and quality improvements for management review.
• Provides information to assist in giving feedback to employees and in the training of employees.
• Ensures proper application of and compliance with internal and regulatory standards, guidelines and procedures.