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Service Cashier - Irving, United States - Clay Cooley Auto Group
Description
**Automotive Receptionist/Cashier**
**Job Duties:**
Calculate the customer's bill using the dealership's computer system.
Receive cash, checks and credit card payments from customers and records the amount received on the repair order and/or counter ticket.
Makes changes accurately and issue receipts to customers.
Ascertain and record totals of counter tickets and repair orders, sales deposits and verify against
all cash checks and credit card payments on hand at end of shift (including excel worksheet of
service and parts invoice totals) (add credit card slips to balance to batch totals) (communicating
any discrepancies) (put repair order, counter tickets or stock numbers on credit card slips or
checks) (putting repair orders and counter tickets in order by number). Verify parts and service
invoices to batch posting report must account for all invoices closed from the prior day.
Guarantee all checks in accordance with the company policy.
Answer phones and direct consumer within service or parts department to the proper department and follow up in a timely manner.
Handle customer complaints diplomatically and refer complaining customers to the appropriate
individual for resolution.
Must follow all company safety policies and procedures.
Check with Management at the end of each shift before leaving the dealership to make sure they do no need anything additional.
Scan all Repair orders and Parts tickets daily.
Perform any other special duties as requested by your Managers.
Regular attendance consistent with attendance policy.
Able to have a flexible work schedule, including all holidays.
**Job/Education Requirements:**
Ability to read and comprehend instructions and information.
Excellent oral communication skills.
Professional personal appearance follows the dress code.
Ability to communicate customers' interests needs and requests to management and sales
Bilingual A Plus
Job Type: Full-time
Receptionist / Customer Service: A plus
Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.
