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    Operations Aide - New York, United States - PROMESA R.H.C.F.

    PROMESA R.H.C.F.
    PROMESA R.H.C.F. New York, United States

    1 week ago

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    Description

    Job Description

    Job Description

    POSITION OVERVIEW:

    The milieu staff provides overall supervision and support in the program elements to ensure the timely execution of facility schedule, safety, and client transportation.

    KEY ESSENTIAL FUNCTIONS:

    • Coordinate and verify client movement throughout the facility.
    • Assist with client induction into the program working closely with intake staff.
    • Reports incidents, accidents and client concerns or problems to appropriate clinical staff or supervisor.
    • Documents status of facility in proper log book.
    • Monitor client conduct and overall behavior during tour of duty.
    • Distributes client's property (including searches) or mail.
    • Conducts searches for contraband according to established organizational policy.
    • Conducts crisis intervention counseling to clients exhibiting disruptive/unusual behavior.
    • Conducts rounds on an hourly basis to assess clients conduct plus ensure the ongoing safety and cleanliness of the facility. Communicate facility needs to facilities staff and/or supervisor via work orders.
    • Obtain and distribute to counseling staff court, HRA and other documents needed from clients.
    • Participate in case conferences and case reviews as needed.
    • Assist with coordinating and escorting clients on healthy walks, recreational activities, etc. as needed.
    • May assist with distributing WAM and other incentives.
    • Other duties as assigned.

    REQUIREMENTS:

    • High School diploma required.
    • 1 year related counseling experience in Substance Abuse/Mental Health.
    • Excellent organizational, reporting, recordkeeping skills.
    • Ability to effectively communicate orally and in writing.
    • Ability to organize and maintain detailed records; complete necessary paperwork and meet deadlines.
    • Ability to make decisions based on education preparation and experience, which reflect consistency with Agency philosophy, policies and procedures, standards of care and review body requirements.
    • Bilingual – Spanish speaking a plus.
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