IT Manager - Oakland, United States - Energy Solutions

Description

Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts.

And we believe that market-based programs can be a powerful force to deliver large-scale energy, carbon, and water-use savings. Since 1995, we've harnessed that power to offer proven, performance-based solutions for our utility, government, and institutional customers.

We are looking for an

IT Manager

for the IT group, which is responsible for the planning, maintenance, operation, implementation and support of IT-related products and services at the company.

The IT department is both a support organization and sets company policy on equipment, security, access, etc.

The

IT Manager

leads functions of hardware fulfillment, helpdesk support and staff therein. The role involves capacity planning, onboarding, purchasing, configuration, shipment, and retirement of IT hardware, software, and related user accounts.

The role also involves establishing Service Level agreements with leadership, alongside supervising and training staff to meet these agreements via a support system.

The

IT Manager

role is a lead role within the IT department.

This position will require the demonstration of leadership and will include the supervision of a more junior staff member(s) within the IT department.

Effective supervision will include the delegation of tasks to more junior staff members within the department while maintaining ultimate responsibility for the completion of tasks.

The role will also require demonstration of proactivity and independence. The role is also a working manager role. The

IT Manager

will be expected to serve as a backup technician when staff are out of office.

Responsibilities include but are not limited to:

Management of vendors related to IT assets (hardware, conferencing, software)

Purchase IT hardware and software (including laptops, monitors, peripherals, networking, conferencing)

Partner with People & Culture department to coordinate hardware rollouts to new staff

Lead shipping & tracking of hardware to and from end user and office locations

Lead team to perform new hardware configuration/setup for new hires

Establish and maintain lifecycle management for IT assets

Lead coordination of employee onboarding and offboarding for user hardware and accounts

Work with IT Director and Finance to plan and adhere to IT budget

Establish IT support SLAs with IT Director and company leadership

Implement and maintain IT ticket system

Oversee completion of IT support and service requests within SLA

Develop staff to grow and succeed in various Information Technology career tracks

Partner with IT Support manager to minimize errors

Partner with Systems Administration function to find efficiencies in onboarding/offboarding

Other duties as needed

Minimum Qualifications:

5+ years related experience in IT support, logistics, fulfillment, and/or asset management

Experience in purchasing, negotiating contracts, account reconciliation, and allocations

Experience configuring laptop operating systems and user accounts

Experience implementing and configuring a help desk system

Demonstrated experience leading and developing a team

Excellent troubleshooting, communication, and documentation skills

Knowledge of Windows, Mac OS, and networking

Ability to work and thrive independently

A team player, able to work well with and be accommodating of their supervisor and other staff throughout the company

Salary


DOE:
$105,000 - $130,000 / Annually

Compensation is commensurate with experience and includes a generous retirement package.

Energy Solutions provides an excellent benefits package including medical, dental and vision insurance, other pre-tax contribution plans and an Employee Stock Ownership Plan (ESOP).

Office Locations and a Remote Workforce

Energy Solutions is a predominantly remote workforce with offices in six different locations.

At this time, we are not accepting applications from the following states (Alaska, Delaware, Kentucky, Mississippi, Montana, Nebraska, North Dakota, Wyoming).

Inclusion, Diversity, Equity, Accessibility

We live out our mission day in and day out by helping our clients and communities generate clean energy solutions the world needs.

Our success is dependent on developing a team of creative thinkers, innovators, and a workforce that reflects the diversity of our world.

To that end, we're committed to hiring, promoting, and retaining a diversity of talent, and infusing inclusion, diversity, equity, and accessibility (IDEA) throughout our business.

We encourage people from underrepresented backgrounds and all walks of life to apply. Come grow with us at Energy Solutions

Background Check Information

Information will be requested to perform the compulsory background check. A drug screen and authorization to work in the U.S. indefinitely are preconditions of employment. Energy Solutions is an equal opportunity employer.

Reasonable Accommodations

Energy Solutions is committed to providing access and reasonable accommodation for individuals with disabilities. If you require accommodations in completing this application, interviewing, and/or completing any pre-employment testing, or otherwise participating in the employee selection process, please email -

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