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    Customer Service Representative - South Jordan, United States - Veterans Sourcing Group

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    Description

    Job Description

    Job Description
    • Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts
    • Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics
    • Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial related inquiries
    • Successful applicants will be highly professional, career driven, and committed to World-Class Service.
    • Ability to contribute in a fast paced, team-oriented environment
    • Aptitude to multi-task and adjust quickly to change in a busy financial service center
    • College Degree
    • Previous contact center experience

    Company Description

    Biz Ops Engineer/Technical Project Manager experienced with enterprise systems configuration, integration experienced with use case testing for resiliency of computer systems, end to end through accountability zones, regional network transit zones, etc. managing process review remediation and resolution. environment


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