Restaurant Server - Klamath Falls, United States - Running Y Properties

Description

The purpose of this position is to interact with our guests and ensure they have a great experience when dining at the resort.

At all times, servers are expected to be attentive to our guests' needs and provide them with a welcoming, comfortable, and elevated dining experience.

• Perform preparation tasks as the business requires such as: restocking, resetting tables, cleaning, polishing glassware, and utensils, etc.
• Remain informed on current menu items and options, updates, contents of these items, and items the kitchen has 86'd.
• Assist in or assume responsibility of a Host as needed including seating tables, presenting menus, booking reservations, etc.
• Maintaining proper dining experience by delivering food and drinks, clearing courses (pre-bussing), presenting menus, assisting in menu selection, auditing food and drink presentation, and verifying accuracy of orders placed and received.
• Prepare mixed drinks, provide proper wine service, and demonstrate knowledge of our drink selections and standards for all drinks including cocktails.
• Obtaining revenues, issuing receipts, accepting payments, returning the change, cash handling and providing proper paperwork and reports at the end of each shift.
• All servers need to bring a bank sufficient to complete a full shift with minimal change requests from the bar bank, but not less than $100.
• Performing cleaning tasks as needed or directed by supervisor.
• Filling in for absent staff and assisting with special events as the business requires.
• Extend warm and welcoming greetings to all guests of the Resort.
• Adhere to grooming and appearance standards consistently.
• Understands and can communicate products and services available at the resort.
• Must have some familiarity with basic cooking skills.

• High school diploma or equivalent preferred.

• Previous serving experience required.
• Excellent oral communication skills required.
• Positive interpersonal skills required.
• Must speak English fluently and be able to write in basic English.

• Food Handlers Card
• OLCC Certification

• None

This position does represent the company in handling complaints, arbitrating disputes or resolving grievances, as a Restaurant Server you will be expected to work with guests and visitors to ensure satisfaction.

A Restaurant Server will have to take initiative and get creative in resolving guest challenges and involve a supervisor only when previous methods have been unsuccessful.

• Ability to speak and hear
• Close and distance vision
• Identify and distinguish colors
• Frequent walking and standing and will walk for long periods of time, possibly extended distances
• Frequently lifts/carries up to 35 lbs
• Occasionally lifts/carries up to 50 lbs

• Indoor and outdoor setting
• Varied weather conditions are expected
• Will work near moving or mechanical parts
• Will work with chemicals and may work near fumes or airborne particles
• Varying schedule to include mornings, evenings, holidays, and extended hours as business dictates