Account Manager - Dallas, United States - Lockton Companies

Description

At Lockton, we're passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We're active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture,

you belong here.
Secondary locations

Kansas City, Plano

Business unit

Lockton-Dunning Series
Schedule

Full-time
Job type

Standard
Workplace

In Office
Your Responsibilities

Lockton is currently seeking a Pharmacy Account Manager to provide technical support and serve as a resource for the pharmacy practice, client account teams, and clients.

The ideal candidate will demonstrate a high level of professionalism, possess the ability to work well in a fast-paced environment and demonstrate the flexibility to easily adapt to changing priorities.

Produce and quality check quarterly report books for clients from our internal pharmacy data warehouse
Review data for reasonableness, and validate data against key performance indicators collected from the Pharmacy Benefit Manager vendor (PBM)
Learn to perform pharmacy pricing guarantee reconciliations for clients on both a quarterly and annual basis
Learn to navigate Lockton's internal pharmacy data warehouse. Pull routine and ad hoc reporting from the data warehouse as requested by consulting team
Develop financial models and reports for clients and account executive/consultants, provide interpretation and implication of analysis, as well as recommendations
Oversee the servicing of a designated book or partial book of business as relating to marketing, claims, reporting and administration
Track day-to-day issues related to clients' pharmacy plans and assist team members in closing out open items
Build and maintain internal and external timelines for projects such as RFPs, renewals, reporting, and other projects
Learn to interpret clients' current pharmacy programs and identify/recommend gaps, alternatives, additional plan design changes, etc.
Assist in developing an implementation plan with client and serve as primary lead on PBM implementation calls and meetings
Assist in the review of all agreements and/or documents related to best in class terms/provisions
Meet with clients in conjunction with Team or Company Leadership to review a) pharmacy utilization, b) abnormal utilization results, c) monthly claims experience, d) set strategies and goals
Research and understand industry trends and PBM product offerings
Maintain knowledge of and on applicable governmental compliance and regulations in order to educate and consult client(s)
Other responsibilities as assigned and/or needed
Qualifications

A Bachelor's Degree in a business-related field or equivalent experience in the insurance industry
A minimum of 1-2 years' experience in the insurance industry, specifically in employee welfare benefits or pharmacy data analytics
Knowledge of the Pharmacy Benefit Management (PBM) industry preferred
Demonstrate advance knowledge of PowerPoint, Word, and Excel
Strong verbal and interpersonal communication skills
Strong customer service skills, with the ability to develop strong client relationships with multiple clients
Ability to interact with vendors effectively
Excellent organizational and communication skills
Motivated self-starter who is also able to work well on a team
Legal right to work in the United States
Equal Opportunity Statement

Lockton Companies is proud to provide everyone anequal opportunity to grow and advance.

We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone.

We strive to cultivate a caring culture that learnsfrom, celebrates and thrives because of ourbreadth of differences.

As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world.

Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities.

As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what's right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do.

Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc.

Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity.

Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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