General Clerk I - Arlington, United States - Synergy America

Description

Job Description
We are currently looking for a General Clerk I for a temporary support contract position with the Merit Systems Protection Borad (MSPB) located in Arlington, VA. This is initially for a 5-month contract with an option to extend for 6 additional months. Candidates must be U.S. Citizens and be able to clear an extensive background check / clearance investigation by MSPB.

The individual will provide administrative and clerical duties outlined below:

• Receives incoming telephone calls and visitors, determines the nature of business, and tactfully refers calls to the appropriate staff member.
• Assist with receipt and distribution of incoming mail for the agency.
• Maintain and create file systems, both paper and electronic, and be able to retrieve documents as needed.
• Communicates with court reporters and external customers to schedule telephone conference and in-person and video hearings.
• Initiates inquiries regarding case processing and responds to appeal inquiries on behalf of the Administrative Judge (AJ) of the office.
• At the direction of the Supervisory Paralegal Specialist to respond to the public, appellants, and their representatives, concerning potential, pending and past appeals and general Board procedures.

Qualifications:

•High School Diploma is required (an undergraduate degree is preferred).

• The contractor must have a minimum of 2-4 years' experience in the administrative field or in a related legal assistant area. Must have very basic knowledge of commonly used concepts, practices, and procedures in the legal field.
• Good oral and written communication skills.
• Good attention to detail and the ability to read and follow directions.
• Experience interacting with the public.
• Skilled with Word, Excel, and Outlook.
• Good organizational skills.

This is a full time / 40 hours per week position. Candidates will be working onsite each day (telework is not available for this role). This position offers the accrual of paid time off, paid federal holidays and is eligible to enroll in our health benefits program.