Windows Server Generalist - Raleigh, United States - Cynet Systems

Description

• Windows Server Administration.
• Manage operation, health, and security of a Virtual Server environment.
• Research Vulnerability Notices when received and work with affected areas for patch or workaround deployment.
• ssist with management and maintenance of physical data center infrastructure.
• Respond to Monitoring System Alerts.
• ctive Directory User Administration.
• Manage Users and Groups.
• Provide Users access to requested resources.
• Helpdesk Ticket Triage.
• Review Helpdesk Tickets and resolve if possible.
• Route tickets to designated engineers if not able to personally resolve.
• Follow up with users on aged tickets to verify they are still valid requests.
• General Administration:
• Perform troubleshooting, root cause analysis, and performance benchmarking.
• Provide support for issues ranging from single-user issues to system-wide problems.
• ssist with periodic testing of disaster preparedness for the NC Judicial Center Data Center.
• duties.
• The person in this position reports to the Distributed Computing Manager. Work hours are 8:00 AM - 5:00 PM, Monday - Friday plus on-call responsibilities as scheduled.
• Knowledge, Skills, and Abilities:
• Knowledge of: windows server operating systems, physical server infrastructure, virtual servers, virtualization technologies, and infrastructure support tools.
• Skills in: managing, supporting, and monitoring server hardware, operating systems, and software in a primarily Windows-based environment.
• bility to: manage and monitor Windows servers in a virtualized environment; Ensure existing systems are functioning properly and processing effectively according to the objectives; Troubleshoot common server issues with servers and software in a primarily Windows-based environment; Perform administration tasks in Active Directory. Assist faculty and management staff in the analysis of vulnerability alert management.
• Minimum Education and Experience Requirements
• Bachelor's degree in computer science or another related information technology field and four (4) years of IT-related work experience; or an equivalent combination of education and experience.
• Management recommends that candidates have at least three (3) years of directly related experience in Windows Server Management and three (3) years of directly related experience to Physical Server Management.
• Management prefers candidates with:
• Experience with Power-Shell tool scripting.
• Experience with Microsoft Active Directory.
• Experience with Microsoft Print Server technology.
• Physical server management experience with CISCO UCS Servers.
• ny Enterprise Storage platform experience... EMC a plus
• Cloud services management experience, preferably Azure and AWS.
• Knowledge of common security standards such as PCI, FERPA, and NIST.
• Familiarity with NC Statewide security standards.