IT Help Desk Technician - Tallahassee, United States - Centurion Health

    Centurion Health
    Centurion Health Tallahassee, United States

    1 month ago

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    Description

    Job Details

    Job Location
    FL, Tallahassee - FL Regional Office I - Tallahassee, FL


    Position Type
    Full-Time


    Education Level
    Bachelor's Degree


    Travel Percentage
    None


    Job Shift
    Day


    Job Category
    Corporate


    Description

    Centurion is proud to be the provider of comprehensive healthcare services to Department of Corrections.

    We are currently seeking a
    full-time Help Desk Technician to join our
    IT Team located in
    Tallahassee, Florida.


    The Information Technology (IT)
    Help Desk Technician provides technical support to employees via phone, email, and remote access, troubleshooting and resolving computer, printer, software, and network issues.


    Qualifications


    • High school diploma or GED equivalent required
    • Bachelor's degree in information technology or related field preferred
    • 1-2 years of experience in a corporate helpdesk environment preferred
    • Certification in Comptia A+, Comptia Network +, or Microsoft MCP preferred
    • Basic understanding of networking principles (e.g. TCP/IP protocols), Active Directory, and Exchange
    • General knowledge of electronics, PC architecture, PC operating systems, and Microsoft Office
    • Demonstrated expertise in Remote Desktop Management; PC troubleshooting, configuration, and maintenance; and printer troubleshooting
    • Experience with current Windows operating systems
    • Extensive application support experience of current Microsoft Office Suite (Word, Excel, PowerPoint, Publisher, SharePoint, Exchange)
    • Working knowledge of a range of diagnostic utilities, including application error and system event logs review to include ping, traceroute, IPConfig, and Psexec