- Collect and enter patient data while checking the accuracy of existing data.
- Prepare appropriate paperwork for patient appointments.
- Verify Patient Insurance or Financial Responsibility
- Collect any payments required by patients before their visit.
- Demonstrate professionalism in appearance, language, and demeanor.
- Properly greet all who enter the office and check patients in accordingly.
- Scan patient data into appropriate charts.
- Monitor patient wait times.
- Communicate with patients as they wait.
- Schedule patient appointments in person or over the phone.
- Answer phone calls and transfer calls to the appropriate departments.
- Monitor office supply levels.
- Complete office opening and closing procedures.
- High school graduate or GED certificate
- Minimum of six (6) months of customer service experience with basic knowledge of the medical insurance process.
- Language skills adequate for high-level written, interpersonal, and telephone communication.
- ASC/Medical Office experience preferred.
- EMR/EHR systems experience preferred.
- Proficient with Microsoft Word and Excel.
- Ability to alternate between sitting and standing for extended periods.
- Ability to read computer screens, and forms with accuracy, including prolonged screen time.
- Ability to lift and carry office supplies, files, and packages weighing up to approximately 15-25 pounds.
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Front Desk Associate - Marietta - Barbour Orthopaedics
Description
At Barbour Orthopaedics, we're dedicated to providing exceptional orthopedic care through advanced medical techniques, cutting-edge technology, and a patient-centered approach. As a trusted name in orthopaedic medicine, we pride ourselves on our collaborative environment, commitment to excellence, and a shared mission to help patients live healthier, more active lives.
We are currently seeking a Front Desk Associate to join our team. The Front Desk Associate is a highly visible, customer service focused position. The ideal candidate for this position is someone who is enthusiastic, compassionate and knows how to give a memorable first impression to patients and guests. Duties include maintaining all front desk activities such as scheduling appointments, greeting patients and vendors, performing Inbound and Outbound calls/faxes/emails, insurance verification, and accepting payments.
Responsibilities:
We offer competitive pay, paid holidays, comprehensive benefit package, paid time off, 401K with company match, and free parking.
Equal Opportunity Employer
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