Provisioning Specialist - Melbourne, United States - Cynet Systems

Description

• Order and coordinate all necessary vendor telecommunication products and services to fulfill FAA order requirements on the FTI network.
• Collaborate with Telco engineering and field management personnel to ensure access/transport circuits are delivered in accordance with expected delivery intervals.
• Provide and maintain regular circuit status within implementation databases/software tools while communicating with engineering and field management supporting on-time delivery of orders.
• Liaison to telecommunication vendor provisioning teams resolving administrative and/or technical issues for active orders.
• Write, submit, process, and coordinate all provisioning-related documents (Telecom Service Orders-TSO/PONs, Supplements, LOA/CFAs, DLRs, CANs, and Access Carrier. Reports, etc.) to/from all carriers as required.
• Provide support as needed to service delivery teams during acceptance testing and turn-up of FTI program services.
• Contribute to the continued development of new and existing procedures supporting ordering, provisioning, and delivery of telecommunications products and services.
• Provide data analysis of existing and ordered circuit inventories ensuring data integrity and accuracy.

• Associate or higher degree preferred, or equivalent work experience.

• Basic domain knowledge and understanding of LEC/CLEC & IXC connectivity and infrastructure.
• Expert knowledge of telecommunications carrier ordering systems and processes.
• Strong software scripting knowledge to assist with data analysis.
• Strong knowledge of all MS Office suites.
• Strong data analytical background, identifying patterns, determining root causes.
• Strong written and verbal skills, including enhanced capacity for multitasking.
• Strong organization skills and process-oriented.

• MS Office skills.
• Industry experience working with telco providers and carrier ordering systems and processes.
• Basic understanding of how the Network Connectivity works with LEC/CLEC & IXC connectivity and infrastructure.
• Strong data analytical background, identifying patterns, determining root causes.
• 2+ years of relevant work experience .
• Eager to learn (opportunity for growth).
• Good listening and communication skills.
• Strong organization skills and process-oriented.
• Able to multitask.

• Previous provisioning experience.