- Greet all clients and visitors of the Firm in a courteous manner. Print out visitor badges and announce visitors to the designated meeting contact and direct them to their assigned conference room or office location.
- Ensure all incoming calls from clients and attorneys are answered promptly, in a courteous and professional manner, prioritizing as appropriate. Set up conference calls with teleconferencing vendor and send email confirmations upon proofing to host.
- Handle meeting room bookings, utilizing the reservation system.
- Confirm conference room meetings via email and follow up as necessary prior to the meeting or event to ensure details are accurate.
- Communicate requests to the appropriate internal support departments such as Food Service, Maintenance & Service and Media.
- Perform floor checks and ensure rooms are setup correctly with proper equipment and amenities, prior to the start of meetings. Check for documents and tidy up rooms at the conclusion of meetings.
- Additional tasks may be assigned.
- Communicate with stakeholders in a professional manner.
Conference Services - New York, United States - Winston Resources LLC
Description
Professional Receptionist/ Conference Services . Experience in 200+ person company/law or financial services A+. The Conference Services Support team member is a part of the Operations group, and is responsible for providing concierge level service as the face and voice of Global law firm , when greeting guests and answering phone calls. The role includes a variety of assignments related to reception, central operator and conference room reservations. This position relies heavily on customer service to establish a warm, welcoming, and professional atmosphere to all external and internal clients.
The core hours for this position are Monday – Friday 11a-7p
Essential Duties and Key Responsibilities include the following. Other duties may be assigned: