Patient Safety - Los Angeles
1 month ago

Job Summary
The Patient Safety & Resolution Specialist plays a key role in responding to patient concerns, adverse events, and care-quality issues across Keck Medicine of USC.Responsibilities
Patient Concerns, Investigations & CRP− Receive and triage patient/family concerns and regulatory grievances.
− Conduct structured interviews, gather statements, and synthesize relevant medical record information.
− Draft high-quality grievance responses reflecting CRP principles—empathy, clarity, transparency, and accountability.
Job description
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