Patient Safety - Los Angeles

Only for registered members Los Angeles, United States

1 month ago

Default job background
Full time $81,120 - $133,010 (USD)

Job Summary

The Patient Safety & Resolution Specialist plays a key role in responding to patient concerns, adverse events, and care-quality issues across Keck Medicine of USC.

Responsibilities

Patient Concerns, Investigations & CRP
− Receive and triage patient/family concerns and regulatory grievances.
− Conduct structured interviews, gather statements, and synthesize relevant medical record information.
− Draft high-quality grievance responses reflecting CRP principles—empathy, clarity, transparency, and accountability.

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