Asset Protection Coordinator - West Hartford, CT
2 hours ago

Job description
About Gap
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand – our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.
About the Role
As an Asset Protection Coordinator, you play a key role in executing safety and shortage reduction strategies across one or more stores. You investigate theft and fraud, train store teams, and collaborate with law enforcement to protect our people and products. Your work helps ensure a secure, compliant, and inclusive environment across our house of iconic brands: Gap, Old Navy, Banana Republic, and Athleta.
What You'll Do
- Conduct investigations into internal and external theft using surveillance systems, data analysis, and case management tools.
- Partner with store leadership to identify shortage risks and implement tailored prevention strategies.
- Train store teams on safety protocols, theft deterrence, and incident reporting systems to build awareness and capability.
- Collaborate with law enforcement to build and prosecute cases involving habitual or aggressive offenders.
- Perform regular security audits to ensure compliance with physical security standards and company policies.
- Support emergency preparedness by helping stores plan for and respond to safety incidents or crises.
- Analyze incident trends and share insights with AP leadership to inform broader prevention strategies.
- Represent the AP function in store-level meetings and contribute to a culture of safety and accountability.
Who You Are
- Strong investigative and analytical skills.
- Ability to train and influence store teams.
- Experience working with law enforcement and legal systems.
- Knowledge of surveillance systems and reporting tools.
- Strong communication and time management skills.
Benefits at Gap
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
See more of the benefits we offer.
For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Hourly Range: $ $24.60 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
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