Student Financial Aid Outreach - Phenix City, United States - Alabama Community College System

Description

Salary: See Position Description

Location : Phenix City, AL

Job Type: Full-Time

Job Number:

College/Division: CVCC Financial Aid Administration

Opening Date: 06/06/2024

Closing Date: 6/20/2024 11:59 PM Central

Campus Location: Chattahoochee Valley Community College

Position Summary

NOTE: CHATTAHOOCHEE VALLEY COMMUNITY COLLEGE OBSERVES EASTERN TIME.

Under the general direction of the Executive Director of Student Financial Services and Title IV Compliance, the employee provides assistance to the Executive Director in the development and implementation of a Financial Aid Communication Plan to include all media. The Coordinator will be responsible for all Financial Aid communication including marketing materials, guidebooks, forms, notifications, and all outreach communication for missing documentation. The Coordinator will also serve as backup to other areas within the Financial Aid/VA Office.
Salary: Appropriate placement on Salary Schedule E3 04: ($42,194-$56,128), which is based on years of directly related full-time experience.

Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed online application packet through the online application system by the deadline date in order to be considered for this position. It is the sole responsibility of the applicant to ensure his or her application packet is complete. Incomplete application packets will eliminate the possibility of an interview.

A complete application packet consists of the following:

• Online employment application
• Cover letter
• Current resume
• Copies of all college transcripts

Verification of experience (employment) will be required after the interview process and prior to an offer of employment. Letter(s) must come from current and/or former employees, verifying employment experience to meet minimum required qualifications and for appropriate placement on the salary schedule. Letter(s) must include employment dates, employment status, and job title and be on official letterhead with an authorized signature.

Completion of all sections of the online application is required. Application materials, including transcripts, must provide documentation that the applicant meets all minimum qualifications. Degrees must be posted on transcripts.

Unofficial transcripts are acceptable for applications; however, official transcripts may be requested by the College prior to extension of an employment agreement to the successful candidate. Incomplete application packets will eliminate the possibility of an interview. It is the sole responsibility of the applicant to ensure his or her application packet is complete. Once submitted, all application materials become the property of CVCC. Only applications received during the period of the announcement will be considered. NO PHOTOS, please. Request for copies of application materials, including transcripts, will be denied by the College.

Anticipated Start Date: As soon as possible, or as negotiated.
Essential Duties and Responsibilities

1. Maintain regular and predictable attendance
2. Counsel students in the financial aid application process, answering questions, assisting with the completion of applications, and all other financial aid issues.
3. Participate in the development, planning and implementation of financial aid outreach policies and strategies aimed at increasing student success to financial aid programs and services.
4. Perform financial aid outreach and follow-up activities to targeted populations; present financial aid information to students, parents, staff, and the general public in a variety of settings, including high schools, on-campus, businesses, and community organizations.
5. Responsible for all financial aid notifications including but not limited to financial aid award letters, scholarship letters, satisfactory academic appeal letters, return of Title IV process notification, exit counseling requirements, and courses not in program notifications.
6. Develop and organize outreach materials and/or events targeted towards increasing awareness of financial aid programs and services.
7. Provide information and technical assistance to students regarding eligibility, regulations, and requirements of various federal, state, and district financial programs such as grants, loans, work-study, fee waivers, scholarships, and contingency funds.
8. Collaborate with other college departments to implement college-wide financial aid outreach efforts.
9. Review applications and required documentation to determine financial need and program eligibility for a variety of federal, state, and district programs.
10. Perform needs analysis and assist in packaging students for financial aid programs, enter and update data in the system.
11. Monitor continued eligibility of students in financial aid programs, and evaluate and monitor Satisfactory Academic Progress.
12. Maintain records and prepare reports according to established guidelines and procedures needed to meet retention requirements.
13. Develop and Implement a financial literacy program for the College.
14. Prepare and maintain a database of outreach activities with the timeline.
15. Collaborate with Student Services Division to ensure students timely, accurate, and complimentary communication with prospective and enrolled students.
16. Communicate and respond to inquiries from internal and external agencies or individuals. Provide assistance, information, and training to faculty, campus staff, and the public.
17. Attend training sessions and workshops to remain current on financial aid regulations and procedures.
18. Assist in the reconciliation of disbursement records and compilation of data and statistics for reporting purposes.
19. Perform other related duties as assigned.
20. Serve as the secondary VA counselor and certifying official, as needed.
21. Master federal regulations and information in federal publications related to Title IV.
22. Maintain a positive working relationship with area high schools, and meet with students, parents, and counselors.
23. Assist the Executive Director with updating financial aid information on the College website.
24. Serve as backup for areas within the Financial Aid/VA Office and cross-train others in Financial Aid/VA.

OTHER DUTIES AND RESPONSIBILITIES

1. Adhere to all policies and procedures set forth by the College.
2. Maintain confidentiality of identified sensitive information and of departmental information.
3. Remain current in and enhance professional knowledge and skills through professional development and continuing education.
4. Interact with and serve diverse student and employee populations in a courteous and friendly manner.
5. Adhere to College standards of professionalism and confidentiality, including courteous and friendly interaction with other CVCC employees.
6. Maintain appropriate work hours as outlined in State and College policies and assigned by supervisor or dean.
7. Recruit potential students, both traditional and nontraditional, to the College.
8. Represent the institution in a positive manner.
9. Participate in advance registration, regular registration, and schedule adjustment.
10. Serve on committees as assigned.
11. Assist in the planning of and participate in graduation and other College activities.
12. Participate in the College planning process.
13. Perform other duties as assigned.

Qualifications

• Bachelor's degree with a major concentration in business, finance, accounting, counseling, social sciences, or a related field, from a regionally accredited institution.
• Two (2) years customer service experience OR one (1) year experience in higher education.
• Ability to represent the College to external groups.
• Proficiency in public speaking before small and large groups.
• Ability to communicate effectively, both orally and in writing, with persons from diverse background.
• Proficiency in English language.
• Competent use of the Microsoft Office suite.

PREFERRED:

• Three (3) years of full-time experience in financial aid.

Application Procedures/Additional Information

All correspondence with applicants regarding this search process will be sent via email.

Applicants must meet the minimum qualifications indicated on this vacancy announcement and must submit a complete application packet via the online application process by the deadline in order to be considered. PLEASE DO NOT UPLOAD PHOTOS.

The online application link is found on the employment page of the College's website at and

Applicants who fail to submit all required information will be disqualified. Only applications received during the period of this announcement will be considered. The College will not incur the cost of applicants' interview expenses. Applicants desiring reasonable accommodations for the interview are encouraged to request such accommodations when contacted for an interview appointment.

The College reserves the right to fill the position within one year of the stated anticipated starting date or not to fill the position due to budgetary or operational considerations. Further, the College reserves the right to fill more than one position in the same job classification should another vacancy occur during the search process.

All male applicants between the age of 18-26 must provide proof of Selective Service Registration.

In accordance with Alabama Community College System policy and guidelines, the applicant selected for employment will be required to sign a consent form and to submit payment for a criminal background check. Employment will be contingent upon receipt of a clearance notification from the criminal background check. In the event a conviction for a felony or any crime involving moral turpitude is found, the procedures established for the Board of Trustees policy concerning criminal background checks will be followed.

Chattahoochee Valley Community College (CVCC) is an active participant in the Employment Eligibility Verification Program (E-Verify) which electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security. Applicants hired by CVCC will be subject to the E-Verify process pursuant to Act. No

CVCC is an Equal Opportunity Employer. It is the official policy of the Alabama State Community College System that no person shall, on the grounds of race, color, disability, gender, religion, creed, national origin, or age, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity or employment. CVCC will make reasonable accommodations for qualified candidates or employees. CVCC reserves the right to withdraw this job announcement at any time prior to the awarding.

Sick Leave
All regular full-time non-instructional staff earns one day of sick leave which is the equivalent of 8 hours of sick leave per month. Unused sick leave is rolled over to the following year. Upon retirement, employees are allowed to convert unused sick time into service time for the purpose of retirement. Further retirement benefits may be found on this page under Alabama Teacher's Retirement.
8 hours per month
(may accumulate an unlimited number)

Annual Leave
All regular full-time non-instructional staff earn annual leave per month. A complete description of leave benefits can be found with the Human Resources office.
0-4 years 8 hours per month
5-9 years 10 hours per month
10-14 years 12 hours per month
15-19 years 14 hours per month
20+ 16 hours per month
(may accumulate up to 480 hours)

Personal Leave
All regular full-time non-instructional staff earns up to two (2) regularly scheduled workdays of personal leave per leave year.
Unused Personal Leave converts to sick leave if not used.
(converts to sick leave at the end of August each year if not used)

Professional Leave
Up to 10 days a year of professional development leave with pay may be granted by the President.

Holidays
New Year's Day
Martin Luther King/Robert E. Lee Birthday
National Memorial Day
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
Day after Thanksgiving Day
Christmas Eve
Christmas Day
15 (5 locally assigned)

Contracted Work Days
260

Retirement
The TRS was established in 1939 to provide benefits to qualified persons employed by state-supported educational institutions. Responsibility for the management and administration of the TRS is vested in its Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. The TRS is a defined benefit plan qualified under Section 401(a) of the Internal Revenue Code. For more information visit All regular full-time and part-time employees (non-temporary and non- student) who work at least 20 hours per week are required to participate in The Teachers' Retirement System of Alabama.
Tier I - Pays 7.50% monthly. State matches 12.59% (effective 10/01/22)
Tier II - Pays 6.20% monthly. State matches 11.44% (effective 10/01/22)
Law Enforcement Officers:
Tier I-Pays 8.50% monthly. State matches 12.59%(effective 10/01/22)
Tier II- Pays 7.20% monthly. State matches 11.44% (effective 10/01/22)

Health Insurance
PEEHIP, established in 1983, provides health insurance benefits for active and retired education employees and is governed by the PEEHIP Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. For more information visit

Premium amounts:

• Single $ 30
• Family (without Spouse but with dependents) $ 207
• Employee + Spouse (no dependents) $ 282
• Family (with Spouse and dependents*) $ 307

*Includes $100 per month spousal surcharge Note: The spousal surcharge does not apply to spouses who are independently eligible for PEEHIP.

Tobacco Usage Premium

• Member $ 50
• Spouse $ 50

The tobacco premium applies only to the PEEHIP Hospital Medical and VIVA Health plans. Refer to the section to learn how you and/or your spouse can receive the non-tobacco user discount.

Wellness Premium

• Member $ 50
• Spouse $ 50

The wellness premium applies only to the Blue Cross Blue Shield Hospital Medical Group #14000 plan for non-Medicare eligible active and retired members, non-Medicare-eligible members on LOA or COBRA, and non-Medicare-eligible spouses on active or retired contracts. Refer to the section to learn how you and/or your spouse can receive a wellness premium waiver.

If desired, the employee may elect four options rather than health insurance options to include hospital indemnity, cancer, dental, and vision.

Optional Coverage Plan Premiums

• Cancer, Indemnity, and Vision Single or Family (cost per plan) $ 38
• Dental Single $ 38 Dental Family $ 50

Institution matches $800 monthly (effective 10/01/17).

Duty Hours
(hours vary by campus and needs of the student)

Tuition Assistance
This tuition waiver program is designed for all full-time instructional and non-instructional employees of The Alabama College System and the Alabama Department of Postsecondary Education and their dependents as defined under by policy. The program will be coordinated by each institution for employees within The Alabama College System and the Alabama Department of Postsecondary Education. An application form for the tuition assistance program is available in the Human Resources office and should be completed prior to registration for classes.

Employees/Dependents at two-year colleges:

• 1/3 waived after 1st year
• 2/3 waived after 2nd year
• 3/3 waived after 3rd year

Note: Employee is vested after 10 years in Retirement System. Additional information regarding retirement may be obtained from the Retirement System Web site at

01

Do you have a Bachelor's degree with a major concentration in business, finance, accounting, counseling, social sciences, or a related field, from a regionally accredited institution?

• Yes
• No

02

Do you have two (2) years of customer service experience OR one (1) year experience in higher education?

• Yes
• No

03

Have you attached all documents for a complete application packet (cover letter, resume, and ALL college transcripts)? Incomplete application packets will eliminate the possibility of an interview.

Required Question