Sales Enablement Specialist - New York, NY

About GlossGenius · GlossGenius is building an ecosystem enabling entrepreneurs to succeed.  We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment p ...

Job description

About GlossGenius

GlossGenius is building an ecosystem enabling entrepreneurs to succeed.  We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. 

Over 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.

About the Role

As a Sales Enablement Specialist at GlossGenius, you will be a key contributor behind the success of our Revenue Organization, with a core focus on new hire ramp and proficiency. This role will be essential in scaling our go-to-market team by building and executing world-class enablement programs. While your primary focus will be owning the experience for new team members through Sales Onboarding, you'll also operate as a dynamic generalist, flexing into ongoing enablement needs as our business and product suite evolve. This is a highly cross-functional role that is critical to ensuring our team is equipped with the knowledge, skills, and tools to meet and exceed their targets.

You will report to the Director, Revenue Operations. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.

What You'll Do

• Own and Optimize Sales Onboarding: Design, manage, and execute the complete learning journey for our Account Executives (AEs), including new hire onboarding and career pathing, to ensure a structured, engaging, and measurable ramp-up
• Drive Ongoing Excellence: Develop and deliver training programs on key sales methodologies, platform features, process updates, and tech stack utilization to ensure our existing team is equipped to maximize their performance
• Facilitate Blended Learning: Deliver engaging training through a mix of self-paced online modules, interactive virtual live sessions, hands-on practice workshops, and role-playing to accelerate ramp time and develop crucial selling skills
• Assess and Coach: Conduct skills gap analyses and evaluate training effectiveness by analyzing performance data, listening to recorded calls (e.g., using Gong or similar tools), and facilitating coaching sessions with sales managers to reinforce learning and drive performance improvements
• Develop Core Resources: Partner with Marketing and Product teams to create and maintain high-quality digital assets, including Sales Playbooks, LMS content, e-learning courses and compelling multimedia materials that support continuous learning
• Maximize Tool Adoption: Promote adoption and proficiency of our core sales technology stack (e.g., Hubspot, Salesloft, Gong) to ensure the team can operate efficiently and effectively
• Track Impact: Continuously monitor and analyze the effectiveness of all Sales Onboarding and other training initiatives, using data to iterate and ensure a culture of continuous improvement across the Revenue team.

What We're Looking For

• 3+ years in sales enablement, sales, or client success roles, preferably in a high-growth SaaS environment
• Strong understanding of sales processes and methodologies, with the ability to develop and deliver effective training programs tailored to diverse audiences.
• Excellent communication and presentation skills, with the ability to convey complex concepts in a clear and engaging manner.
• Eagerness to discover and learn new technologies and methods to better enable sales teams
• Experience with content management and learning management systems a plus

Benefits & Perks

• Flexible PTO
• Competitive health & dental insurance options, with premiums partially or fully covered by GG
• In-person opportunities that are designed to help team members foster collaboration and build community (ie; working out of a co-working space, team dinners, and other team building activities)
• Fertility and adoption benefits via Carrot
• Generous, fully-paid parental leave policy
• 401k benefit - employees are eligible to contribute starting day 1 of employment
• Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
• Pre-tax commuter benefits
• Dependent Care FSA
• Home office support

The starting base salary for this role in New York, California, and Washington is between $115,000 - $135,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future. 

At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.

Personal Information: Notice at Collection for Employees and Applicants

Agency Submissions
If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired. 

GlossGenius may use automated tools, including artificial intelligence and machine learning systems (AI Tools), to assist in evaluating applicants' qualifications and fitness for the position. These AI Tools may be used alongside human review during one or more stages of the recruiting process, including application screening, skills assessments, and interviewing. No final hiring decision will be made solely by AI Tools without human oversight.

I'd recommend just including this in all of our job postings even though only certain jurisdictions require the disclosure (NYC, Illinois, in the future CO/CA).